Initial cost |
Initial
costs
include customization and consulting, education and training, managing
the implementation of the product into the business, hardware,
networking, communications and software (comprising the application
package, database, systems software, network management and other
software needed to run the product). Users also need to gain an
appreciation for the process changes that must occur up front to make
the system work. |
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Exit cost or switching cost |
Exit cost or
switching cost are
the cost that the company has to make when it switch to a newer
technology. Functionality is possible
locked into proprietary file formats, proprietary
applications and a propriety programming environment, all of which
create big barriers to exit.
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