124. Importance of reduce complains of customers | Selection and decision-making criteria for a Distributed Control Systems in the process industry - Results |
Count | Percent | Response |
27 | 23,08% | 5 Very important - Must have |
21 | 17,95% | 4 Important - Should have |
20 | 17,09% | 3 Somewhat important - Nice to have |
15 | 12,82% | 2 Not very important - Nice to have if easy to implement |
12 | 10,26% | 6 Extreme important - Must have (knock-out criteria) |
10 | 8,55% | 1 Not important at all - No interest and no need |
5 | 4,27% | No opinion |
4 | 3,42% | Don't know |
3 | 2,56% | Abstain, No interest and no objection |