MBA INFORMATION MANAGEMENT THESIS RESEARCH PROJECT                         

Search for:

Home Newport Onderzoeksvoorstel online_survey ProcessControl Links news and progress Personal info Feedback form site index Thesis DOCUMENTS Literatuur overview Results involved Company's Press Support DSS rightchoice software Concept thesis   

Selection and decision-making criteria for a Distributed Control Systems in the process industry”.

 

 

9.3 Literatuur overzicht

 

Aartman L. Wat is COTS-technologie? - COTS elektronica onder extreme omstandigheden. By Jutrecht: National Lucht- en Ruimtevaartlaboratorium - NLR, 1999. http://www.nlr.nl/id~4452/lang~en.pdf. (accessed 29 augustus, 2007).

ABB. "ABB Strategy 2011 - Process Automation Overview Sheet 33." 5 september, 2007. http://www02.abb.com/global/abbzh/abbzh259.nsf/0/b78db666da1a0697c125734f003ba49a/$file/ABB+Strategy+2011.pdf. (accessed 23 februari, 2008).

———. "Rit Liquid Filled Transformers." 2004. http://library.abb.com/GLOBAL/SCOT/scot252.nsf/VerityDisplay/C1256B3C00492DA6C1256EEC00213961/$File/1LAC000005_SDT_MDT_Brochure_en.pdf. (accessed 23 februari, 2008).

———. "Symphony/harmony Enhanced With Industrialit." 2003. http://library.abb.com/GLOBAL/SCOT/SCOT296.nsf/VerityDisplay/D017D53344F193D0C1256D51006ABCB1/$File/3BUS092075R0001_-_en_Symphony_Harmony_Enhanced_with_Industrial_IT.pdf. (accessed 19 Juli, 2008).

Agostin Andreas. "Tofino And The Chamber Of Secrets." Singagore Polytechnics, 2007. http://www.sp.edu.sg/rinc/w0403.pdf. (accessed 24 maart, 2008).

Akzonobel PCSevaluatie modelAkzo Nobel internal, Arnhem, 2007.

Albayrakoglu, M. "Justification of New Manufacturing Technology: A Strategic Approach Using the Analytical Hierarchy Process." Production and Inventory Management Journal 37, no. 1 (1996): 71-77.

Allen B.R. Boynton A.C. "Information architecture: In search of efficient flexibility." MIS Quarterly (Deceember 1992):.

Al-Murshed Sami. Verenigde Naties Bureau International Telecommunication Union. :,. Quoted in Toet Diederik, Computable, vol. 29 februari, : vnumedia, 2008, 9.

and using buildings. : The Royal Academy of Engineering, 1998. Quoted in Erskine Jonathan Dowdeswell Barrie, Levensduurkosten - Kapitaalinvesteringen in gezondheidszorgvoorzieningen’, vol. report 601, Culemborg: EU Health Property Network, 5.

N.A., appraisal profile (FAP) model." International journal of production economics 55 (1998): 321-341.

Araujo L, Dubois A en Gadde L-E. "Managing Interfaces with Suppliers." Industrial Marketing Management 3 (1999): 497-505.

ARC Advisory Group, "Optimize Asset Lifecycle Performance Through Better Asset Information Management." 25 juni, 2008. http://www.arcweb.com/Events/Houston08/Pages/default.aspx/ (accessed 4 Augustus, 2008).

ARC Advisory Group, ABB 2002 revenues. : ARC, 2003. Quoted in Dinesh C. Paliwal, Q3 2003 results ABB Automation Technologies. : ABB, 2003, 9.

ARC Advisory Group,. Batch control systems wordwide outlook. :, 2005. Quoted in O'Brien Larry, Focus on process 2007 - select commentary analysis & events affecting the process industry. : Rockwell Automation, 2007, 3.

———. "Worldwide DCS Market Experiences Growth Resurgence, But How Long Will It Last?." 26 July, 2007. http://www.arcweb.com/txtlstvw.aspx?LstID=233733f7-9239-4100-9ccb-d9ec436b996d/ (accessed 03-aug-2007).

ARC Insight -21 MPH. : ARC Advisory Group, 28 april 2005. Quoted in Ruder Joseph A, A Guide to the Automation Body of knowledge 2nd edition - CH 31 Operator Training, ed. Trevathan Vernon L, NC: ISA, 2006, 391.

Argyris C. "Organizational Learning and Management Information Systems." Database 2-3 (Winter-Spring 1982): 3-11.

Arkes H.L en Hammond  K.R. Judgement and decision making: An Interdisciplinary Reader. Cambridge: Cambridge University Press, 1986.

Armand. "Over Spel, Speltheorie En Sociaal Gedrag." Stichting Spelgroep Phoenix, 28 februari, 2006. http://dutch56.vdx.nl/~admin105/index.php?story_id=444/ (accessed 20 juli, 2008).

Arsham Hossein. "Decision Making For Equipment Replacement The Best Time To Replace Equipment." University Of Baltimore, 2008. http://home.ubalt.edu/ntsbarsh/Business-stat/otherapplets/Replacement.htm. (accessed 18 juli, 2008).

Arshem Hossein. "Tools For Decision Analysis - Analysis Of Risky Decisions." Merrick School Of Business University Of Baltimore, 1994-2009. http://home.ubalt.edu/ntsbarsh/opre640a/partIX.htm. (accessed 28 januari, 2009).

Assink Henk. Interview by author, 8 November, 2007, Salzburg Honeywell EMEA UG 2007.

Aveta Business Solution. "X Sigma: Qfd Can Help To Create Robust Rfps." 18 oktober, 2008. http://www.sixsigmaonline.org/articlelive/articles/678/1/Six-Sigma-QFD-Can-Help-To-Create-Robust-RFPs/Page1.html. (accessed 20 februari, 2009).

Aveta Business Solutions. "Quality Function Deployment – Getting Your House In Order." 3 februari, 2009. Quality Function Deployment – Getting Your House In Order/ (accessed 21 februari, 2009).

Baccarini David, Salm Geoff, Love Peter E.D. "Management Of Risks In Information Technology Projects." Emerald, 2004. http://www.emeraldinsight.com/Insight/viewContentItem.do?contentType=Article&contentId=850195/ (accessed 23 juni, 2008).

Baccarini, D. "The Logical Framework Method for Defining Project Success." Project Management Journal 4 (1999): 25-32.

Bacon C.J. "Organizational principles of systems decentralization." Journal of Information Technology (1990): 84-93.

Baker Paul G - US Army. "Valve system controls for safety." Intech 12 (december 2007): 24.

Baker, M. en Hart S. Product Strategy and Management. : Prentice Hall Europe, 1999.

Ballantine, J.A, Galliers, R.D. en Stray, S.J. "Information systems / technology evaluation

———.A. en Stray, S. "Financial appraisal and the IS/IT investment decision making process." Journal of Information Technology, no. 13 (1998): 3-14.

Banana Skins. "Explosion at the Texaco Refinery." IEE Computing and Control Engineering Journal (April 1998): 57-60.

Baum GA. "Ten-Years Forecast of disruptive technologies in de paper supply chain." PIRA international,

BBC. "Invensys Cuts 2,500 Jobs." 24 juli, 2001. http://news.bbc.co.uk/2/hi/business/1454135.stm/ (accessed 3 maart, 2008).

Bentvelsen Ysolde. "Informatie Beheren." Carrieretijger, 2004. http://www.carrieretijger.nl/functioneren/professionele-vaardigheden/eigen-werk-organiseren/informatie-beheren/ (accessed 7 janauari, 2008).

Berger P. D. Zeng A.Z. "Single versus multiple sourcing in the presence of risks." Journal of the Operational Research Society 57 (2006): 250-261.

Berghout Ergon, Renkema Theo-jan. Investeringsbeoordeling van IT projecten - Een methodische aanpak. Rotterdam: Kluwer Bedrijfsinformatie, 1997-2005.

Berman Francine en Barksdale Jim. "Saving Our Digital Heritage." The Washington Post, 16 mei, 2007. http://www.washingtonpost.com/wp-dyn/content/article/2007/05/15/AR2007051501873.html. (accessed 5 mei, 2008).

Berra John. "Process Management Investor Update -process Industry Mega-trends Will Continue To Drive Growth In End Markets." Emerson, 8 februari, 2008. http://www.gotoemerson.com/downloads/04_Process_Management.pdf. (accessed 1 maart, 2008).

Berveling, Jaco. "Het stempel op de besluitvorming. Macht, Invloed en Besluitvorming op twee Amsterdamse beleidsterreinen." Master's thesis, Universiteit Amsterdam, Amsterdam, 1994.

Betrancourt L'Annee -Slipverwerking Noord-Brabant. Interview by author, 19 Maart, 2008. Industrial Automation Solutions 2008, Nieuwengein.

Bhushan Navneet - Rai Kanwal. Strategic Decision Making - Applying the analystic Hierarchy process. Bangalore, India: Spinger, 2004.

Blanchard John. Interview by author, 12 mei, 2005, Honeywell UIS meeting Phoenix USA.

Blanco Raúl. Propriëtaire vs Windows nodes in control systems. Sevilla: Rapsol YPF.

Bloem Jaap. "Mashup-tijdperg stelt andere eisen - Modern risicomanagement is volledig ingebed in infrastructuur." IT Executive, 23 Januari, 2008, 14-16.

Boer Hugo. "Kwaliteit van softwareontwikkeling in Organisaties- De invloed van structuur en cultuur." Informatie (januari / februari 2000):.

Borm Fons. "Bedrijfsvoering ict-afdeling ‘vergeten." Computable, 20 januari, 2006,.

 Bourton Group. "Oee Overall Equipment Effectiveness." http://www.bourton.co.uk/uploaded/Documents/OEE%20fact%20sheet.pdf. (accessed 29 November, 2008).

Boyes Walt en Montague Jim. "14th annual readers choice awards." Control Magazine (januari 2006):.

Boyes Walt. "2007 Top 50 Global Automation Vendors." Controlglobal.com, 2007. http://www.controlglobal.com/articles/2007/454.html. (accessed 18 februari, 2008).

———. "Control and the winners are - 2004 readers choice awards." Control Magazine (Janauri 2004):.

———. "Control System Migration Or Migraine?." Controlglobal.com, 2005. http://www.controlglobal.com/articles/2006/010.html?page=1/ (accessed 2 maart, 2009).

———. Controlglobal.com, 2007. http://www.controlglobal.com/articles/2007/454.html. (accessed 18 februari, 2008).

———. O'Brien Larry. Jim Pinto, 8 februari, 2008. http://jimpinto.com/enews/feb8-2008.html#1/ (accessed 18-februari 2008).

———. "Lively Discussions Comparing HART And FOUNDATION   Fieldbus." Emerson Process Experts, april, 2007. http://www.emersonprocessxperts.com/archives/2007/04// (accessed 18 januari, 2009).

Brandl Dennis, Owen Peter. "Manufacturing Operations Management." Wonderware Zuid Afrika. http://www.futuristix.co.za/content/S95_Tutorial.pdf. (accessed 22 maart, 2008).

Brealey R.A, Myers S.c. Principles of corporate finance. New York: McGraw-Hill, 1988.

Brockhoff Gérard C, Van Rijn Ronand. Strategie vanuit Visie. Deventer: Kluwer, 2006.

Brown Dan. Interview by author, 12 mei, 2005, Honeywell UIS meeting Phoenix USA.

Brown, A. Appraising intangible benefits from information technology investment.  Proceedings of the 1st European Conference on IT investment evaluation. Henley, UK: , 1994.

———. "Getting value from an integrated IS strategy." European Journal of Information Systems 2 (1994):.

Bsi Management Systems Hq Asia. "What Is Iso/iec 20000?" 2006. http://asia.bsi-global.com/IT+Service+Management/Overview/WhatisBS15000.xalter/ (accessed 15 december, 2007).

Buede Dennis. "Decision Analysis Applications Vendor Information." Decision Analysis Society, 27 februari, 2008. http://decision-analysis.society.informs.org/Field/FieldSoftware.html?=Software.html. (accessed 20 juli, 2008).

Buerkert. "Fieldbus Technology." http://www.buerkert.com/media/Fieldbus_Technology.pdf. (accessed 18 april, 2008).

Burstein, M.C.Talbi, M. "Economic Justification of the Introduction of Flexible Manufacturing Technology: Traditional Procedures Versus a Dynamics Based Approach,." Proceedings of the First ORSA/TIMS Conference on Flexible Manufacturing Systems (1984): 100-106.

Bushhan Navneet, Rai Kanwal. Strategic Decision Making - Applying the Analytic Hierarchy Process. New York: Spinger, 2003.

Butler Cox Foundation. Getting Value from Information Technology. Butler Cox, Research Report 75.

Byres Eric, Lowe Justin. "The Myths And Facts Behind Cyber Security Risks For Industrial Control Systems." Britisch Columbia Institute Of Technology Bcit - Pa Consulting Group, ND. http://www.tswg.gov/subgroups/ps/infrastructure-protection/documents/The_Myths_and_Facts_behind_Cyber_Security_Risks.pdf. (accessed 24 maart, 2008).

Caie Jim. Key Factors for Effective Technology Migration. Dedham: ARC Advisory Group. ARC Advisory Group, 2007-42MD.

Canada J.R. Sullivan, W.G. Economic and Multiattribute Evaluation of Advanced Manufacturing Systems. New York: Prentice-Hall, Englewood Cliffs, 1989.

Capgemini. "CMMI level 3." In Projectmanagementkalender 2008, 10 maart. : Academic Service, 2008.

Case Studies: New tacktics for active Containment of IT costs - Delivering a Difficult Economics Message: It spending Will increase. By Howard Steven, Gartner. : Gartner, 2001.

Chad Lin and Graham P. Pervan. A Review of IS/IT Investment Evaluation and Benefits Management Issues- Problems and Processes. Australia: Curtin University of Technology. Idea Group Publishing. http://idea-group.com/downloads/excerpts/ITeval.pdf.

Chappell, David A. "Automation Business rules." Intech August 2007 (August 2007): 48-50.

Checklist leveranciersselectie. By N.aHaarlem: e-Navigator publishing & services B.V, 2001.

Cheng, E.W.L. en Li, H. "Construction partnering process and associated critical success factors: a quantitative investigation." Journal of Management in Engineering 4 (2002): 194–202.

Choas Report 2004. : The Standish Group’s, 2004. Quoted in Shriver Ryan, Smart Decisions presentation. : Dominion Digital, 2006, 4.

Christensen Clayton M. The Innovator’s Dilemma; When New Technologies Cause Great Firms to Fail. : Harvard Business School Press, 1997. Quoted in Visser Coert, Boek bespreking op http://www.oplossingsgerichtveranderen.nl/ogv2.htm?het_innovator's_dilemma.htm. : Oplossingsgericht veranderen, N.D.

Clayton M. Christensen. The Innovator’s Dilemma. : Hardvard Business School Press, 1997. Quoted in Moore Graham, Disrupting the process – how will disruptive technologies shape the pulp and paper industry of tomorrow?. : Pulp and Paper International, 2008, 24- 25.

Club Ign. "Bharatbook.com : Honeywell International Inc : Competitive Benchmarking Report." 22 januari, 2008. http://blogs.ign.com/BharatBook/2008/01/22/77932// (accessed 12 februari, 2008).

Comer, Lucette B., Marvin A. Jolson, Alan J. Dubinsky en Yammarino F.J. "When the Sales Manager Is a Woman: An Exploration into the Relationship Between Salespleple's Gender and Their Responses to Leadership Styles." Journal of Personal Selling and Sales Management 15, no. 4 (1995): 17-32.

Committee on Theoretical FOUNDATION s for Decision Making in Engineering Design, National Research Council. "Theoretical FOUNDATION s For Decision Making In Engineering Design." The National Academies Press, 2001. http://images.google.com/imgres?imgurl=http://books.nap.edu/books/NI000481/xhtml/images/p20005d4cg8001.jpg&imgrefurl=http://books.nap.edu/openbook.php%3Frecord_id%3D10566%26page%3D8&h=282&w=499&sz=40&hl=nl&start=7&um=1&tbnid=gbxK__MrWlhjMM:&tbnh=73&tbnw=130&prev=/images%3Fq%3Dconceptual%2BFOUNDATION s%2Bof%2Bdecision-making%26um%3D1%26hl%3Dnl%26rls%3DGGLD,GGLD:2004-05,GGLD:nl%26sa%3DN/ (accessed 12 juni, 2008).

Computable. "Cio Moet Ontwrichtende Technologie Omarmen." 2007. http://www.computable.nl/nieuws.jsp?id=2157297/ (accessed 27 december).

Cook, Robert D. Re: Estimating Remaining life DCS systems. E-mail message to Control Manafacturing Community List. 25 juli, 2008.

Coolwijk Patrick van de, Van Walbeek Rutger. "SCC levert complete flexibele ICT-Structuur." Interview by N.A (Bodegraaf). IT Executive Commercile bijlage Focus op [IT en financieel] Management (12 2007): 16-17.

Cooper R.G. en Kleinschmidt E. "Benchmarking the firm's Critical Succes Factors in New Product Development." Journal of Product Innovation Management 12 (1995): 374-391.

———.G Edgett S.J. Product development for the service sector; Lessons from market leaders. Cambridge, Massachusetts: Perseus Books, 1999.

———.G. en Edgett S.J. Product development for the service sector; Lessons from market leaders. Cambridge, Massachusetts: Perseus Books, 1999.

———.G. en Edgett S.J. Product development for the service sector; Lessons from market leaders. Cambridge, Massachusetts: Perseus Books, 1999.

Craig E. Armstrong. From Defiance to Compliance to Competitiveness. : Health and Safety in the Manufacturing Industries.

Criteria." Journal of Managerial Issues (22 december 2000):.

Curtis Ian. "Integrated Control & Safety Systems." The Institute Of Measurement And Control London Section Debate, 3 april, 2007. / (accessed 24 maart, 2008).

DaCosta Christopher A., Keiser Ken. "What cost migration?." Intech, no. 09 (September 2007):.

Datamonitor. "Decision Matrix: Selecting An It Systems Management Vendor (competitor Focus)." Physorg, maart, 2007. http://physorg-whitepapers.tradepub.com/free/w_ibmc23/pf/w_ibmc23.pdf. (accessed 1 april, 2008).

De Boer, L. and van der Wegen, L. L. M. "Practice and promise of formal supplier selection: a study of four empirical cases." Journal of Purchasing and Supply Management 9, no. 3 (2003): 109-118.

De Bone Edward. Six Thinking Hats. : Little, Brown and Company, 1985.

———. Six thinking hats. London: penguin, 1999.

De Bone. "Six Thinking Hats." 12manage, 1999. http://www.12manage.com/methods_bono_six_thinking_hats_nl.html. (accessed 18 februari, 2008).

De Dobbeleer Daniel. Interview by author, 7 November, 2007. upgrade from TDC to Experion: Technical solutions, justification and best pratices, Honeywell EMEA UG 2007, Salzburg.

De Jong, Willem Jan, pre. Life cycle management - Beheer van uw DCS over lange termijn. Zuidbroek: Honeywell, 2007. Cd. CD-ROM.

De Keyser W. en Springael J. Another way of looking at group decision making opens new perspectives. Antwerpen: Universiteit Antwerpen. Universiteit Antwerpen, D/2002/1169/015.

De Rooij Jolein. "Intel: Moore's Law Kan Nog Wel Een Tijdje Mee." Computable, 2 april, 2008. http://www.computable.nl/artikel/ict_topics/beheer/2457053/1277800/intel-moores-law-kan-nog-wel-een-tijdje-mee.html. (accessed 12 juni, 2008).

———. "Minimum van 50.000 ondermijnt plan Heemskerk." Computable, 12 december, 2008, 5.

———. "Tien technologieën die de ICT-wereld schokken." Computable, 13 juni, 2008, 2008, 4-5. http://www.computable.nl/artikel/ict_topics/ictbranche/2574105/2379258/tien-technologien-die-de-ictwereld-schokken.html. (accessed 14 juni, 2008).

De Ruijter Erik. "De Stem van de tegenpartij." NetworkWorld (december 2003): 40-44.

De Vries E.B. Riskant - Management van Informatie- en communicatietechnologie door complexiteitsreductie. Den Haag: Ten Hagen Stam, 2003.

De Vries. : , 1993. Quoted in Berghout Egon en Renkema theo-Jan, Investeringsbeoordeling van IT projecten. Rotterdam: kluwer bedrijfsinformatie, 1997-2005, 104.

De Waal André. Onderzoek naar high performance organisaties. : Center for Organizational Performance, 2007. Quoted in Verbeteren zonder succes. : IT Executive, 2008, 16.

The Decision Group. "Carnegie Decision Model." 2005-2008. http://www.decide-guide.com/carnegie-decision-model.html. (accessed 27 februari, 2009).

Dell'Isola, Alphonse J., Kirk, Stephen. Life cycle cost data. New York: McGraw-Hill, 1983.

Derksen M.C, Roelofs J. "FOUNDATION   Fieldbus en analoge communicatie systemen in de petrochemische industrie." PhD diss., Hogeschool van Utrecht, Utrecht, 2000.

Devonia. "What Is Good Documentation?." http://www.devonia.com/text-documents.htm#complete#complete/ (accessed 8 januari, 2008).

Dhavale, D.G. "A Manufacturing Cost Model for Computer-Integrated Manufacturing Systems." International Journal of Operations and Production Management 10, no. 8 (1990): 5-18.

Dickson, G.W. "An analysis of vendor selection systems and decisions." Journal of Purchasing 2, no. 1 (1966): 5-17.

Digitallook. "Invensys(isys)." 22 februari, 2008. http://www.digitallook.com/cgi-bin/dlmedia/security.cgi?ac=&csi=10052&username=/ (accessed 24 februari, 2008).

Dijkgraaf Wim en Van Spall Mike. Begin bij het begin met SMART requirements. Chaam: Synergio, 2007.

———. Begin bij het eind met SMART requirements. Chaam: Synergio, 2007.

Dion, Paul A. Easterling Debbie en Javalgi R. "Women in the Business to-Business Salesforce: Some Differences in Performance Factors." Industrial Marketing management,

Dixit A.K, Pindyck R.S. "The options approach to capital investment." Harvard Business Review (May-june 1995): 105-115.

Dombi J. A General Framework for the Utility-Based and Outranking Methods. Szeged,  Hungary: Department of Informatics University of Szeged. University of Szeged. www.dopti.com/~dombi/publications/1994-J.Dombi---A_general_framework.pdf -/ (accessed 16-2-2009).

Donald W, Jackson Jr., Janet E. Burdick Keith, Burdick Richard K. Purchasing Agents 'Perceptions of industrial Buying Center Influence: A Situational Approach. : Journal of Marketing, 1984 herfst, 75-83. Quoted in Robben Henry Kotler Philip, Geuens Maggie, Marketing Management - De Essentie. : Pearson Education, 2004, 200.

Donkers, H.H.L.M. Beslissen bij Onzekerheid. Maastricht: Universiteit Maastricht, Vakgroep Informatica Faculteit der Algemene Wetenschappen, 1997.

Dorsthorst Martin. "Te duur op te stoppen." Computable, 3 november, 2006, 23.

Dorsthorst, Dinant. "Overheid voor de rechter - Weg met onduidelijkheden bij aanbesteden." Ondernemen!, Oktober nr, 9, 2007, 52-57.

Dos Santos B.L. "Justifying investment in new information technology." Journal of management information systems 7, no. 4 (1991): 71-90.

Doyle, J. en Green, R. "Data Envelopment Analysis and Multiple Criteria Decision Making." OMEGA 21, no. 6 (1993): 713-715.

Driedger Walter. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. 20 juni 5:07, 2008.

———. [controls] RE: controls digest: January 31, 2008. E-mail message to Controls Manufacturing Community List. 10 februari, 2008.

———. [controls] RE: DCS selection and who Should select. E-mail message to Controls Manufacturing Community List and Autor. 2 juli, 2008.

———. [controls] Re: DCS Systems Evaluation. E-mail message to Controls Manufacturing Community List and Autor. 23 december, 2007.

Driedger, Walter. [controls] Re: DCS Systems Evaluation. E-mail message to Controls Manufacturing Community List. 24 december, 2007.

———. DCS Selection. E-mail message to Azri Syahmi - Controls Manufacturing Community List. 23 december, 2007.

———. Re: DCS Systems Evaluation. E-mail message to author and Controls Manufacturing Community List. 23 december, 2007.

———. Re: Estimating Remaining life DCS systems. E-mail message to Control Manafacturing Community List. 27 juli, 2008.

Drucker Peter F. "We Need to Measure, Not Count." The Wall Street Journal (13 april 1993):.

Drury C. Management & Cost Accounting, Fifth Edition,. London: Thomson Learning, 2000.

———. Management & Cost Accounting, Fifth Edition. London: Thomson Learning UK,, 2000.

Dunham Will. "Brain Regions Responsible For Optimism Located." Reuter, 24 oktober, 2007. http://www.reuters.com/article/scienceNews/idUSN2443298420071024?pageNumber=2.

Earl M.J. Management Strategies for Information Technology.  London: Prentice Hall, 1988.

Eberhart Paulett. "Invensys Capital Markets Day -ips Business Characteristics P 59." Invensys, 15 june, 2007. http://www.invensys.com/isys/docs/other/CM_Day07/CapMark0607.pdf. (accessed 24 febrauri, 2008).

E-communications Household Survey Special Eurobarometer 274. Brussel: Europese Commissie. Europese Commissie.

Eddl. "PROFIBUS International Eddl Certification Starts." 2007. www.eddl.org/ (accessed 9 mei, 2008).

Ede van Jaap. "Praktische verbetergereedschap." Processcontrol productiviteitsgids 2007 (2007): 6-9.

Editor Ham, John. "Bron 2010: A Measurement and control Odyssey." Intech (June 1995): 86-93.

Edulab Wiki. "Profinet." 29 oktober, 2008. http://wiki.edu-lab.nl/(S(1n3bxo45sua25ebaek0eosan))/Default.aspx?Page=Profinet&AspxAutoDetectCookieSupport=1/ (accessed 18 januari, 2009).

Edutools. "Glossary Vendor Viability." 29 februari, 2008. http://eportfolio.edutools.info/glossary.jsp?pj=16/ (accessed 1 maart, 2008).

Egemin. "E'gamp: Onze Levensstijl." 2007. http://www.egemin.be/modules/page.phtml?pageid=127/ (accessed 9 maart, 2008).

Eijkelenboom Joop. "Enterprise Resource Planning, Best-of-Breed of Enterprise Application Integration in het Beroeps-onderwijs en volwasseneneducatie?." 2002. TIAS BUSINESS SCHOOL INFORMATIE MANAGEMENT. http://www.roc-i-partners.nl/folder/roci/studiemateriaal/Individuele%20papers/ERP%20of%20Best%20of%20Breed%20joop%20eikelenboom.doc/ (accessed 13 december, 2008).

Elachi C. "Het Heelal Als Speeltuin Voor Nieuwe Technologie." Tu Delft Delta, 11 september, 1997. http://www.delta.tudelft.nl/archief/j29/n26/13380.

Elliott, Harry. Re: Estimating Remaining life DCS systems. E-mail message to Control Manafacturing Community List. 28 juli, 2008.

Ellram, L.M. "A taxonomy of total cost of ownership models." Journal of Business Logistics, 15, no. 1 (1994):.

———.M. "Total Cost of Ownership: a key concept in strategic cost management decisions." journal of business logistics, 19, no. 1 (1998):.

Emerson Process Management Manufacturing Execution Systems Capabilities. : Emerson Process Management Manufacturing Execution. Emerson Process Management, Whitepaper. http://www.easydeltav.com/pd/WP_EmersonMES.pdf. (accessed 8 mei, 2008).

Emerson Process Management. "Emerson Process Management Manufacturing Execution Systems Capabilities." maart, 2007. http://www.easydeltav.com/pd/WP_EmersonMES.pdf. (accessed 25 maart, 2008).

———. "Emerson’s Sureservice Web-enabled Support Assists Southwest Utility With Startup." 2005. http://emersonprocess-powerwater.com/service/qbr_southwest_utility.pdf. (accessed 11 april, 2008).

Emerson Process. "Bailey To Deltav Migration Solutions." 2008. http://www.easydeltav.com/video/product/dv_bailey.asp/ (accessed 19 juli, 2008).

———. DeltaVTM Migration Solutions for Honeywell® Systems. Emerson Process, Form F-00011/ 2K AQ.

Emory en Niland. :, 1968, 12. Quoted in Noorderhaven N.G, Strategic Decision Making. Wokingham:, 1995, 7.

———. :, 1968, 12. Quoted in Noorderhaven N.G, Strategic Decision Making. Wokingham: Addison-Wesley, 1995.

Enavigator. "Checklist Leveranciersselectie." 2001. http://www.evincive.com/activiteitenEnReferenties/eNav_Levsel_v1.pdf. (accessed 16 juni, 2008).

Ernst & Young. :,. Quoted in Kiers Jaap, Dagblad van het Noorden, vol. 1, Groningen: DvhN, 2008 - 20 februari, Economie.

Euronom. "Wat Eist De Ce Markering (machinerichtlijn) En Wet Productaansprakelijkheid Van De Gebruikershandleiding." Www.euronorm.net. http://www.outline.nl/toelichting_gebruikershandleidingen.htm. (accessed 008).

 Fabbi, Mark. "Magic Quadrant For Campus Lan (global), 2006." Gartner Ras Core Research. http://www.foundrynet.com/pdf/gartner-mq-campus-lan-2006.pdf. (accessed 31 oktober, 2007).

Fadum Enterprises Inc. Millwide information and process Control systems. : Fadum Enterprises Inc. Fadum Enterprises Inc.

Farbey, B., Land, F.en Targett, D. "Evaluating investments in IT." Journal of Information Technology 7 (1992): 109-122.

Farnaby Ged. "Protect The Plant -leading Edge Trends In Process Control Safety." ISA, 1 juni, 2005. http://www.isa.org/InTechTemplate.cfm?Section=Article_Index1&template=/ContentManagement/ContentDisplay.cfm&ContentID=44522/ (accessed 24 maart, 2008).

Farr David N. "Investor Conference - Emerson Global Presence 2007." Emerson, 7 februari, 2008. http://www.gotoemerson.com/downloads/01_Strategic_Overview.pdf. (accessed 1 maart, 2008).

 Farr David. "Conference 2007 Emerson Global Users Exchange - User Input Key to Making Future Now Says Emerson CEO," Controlglobal.com" Controlglobal.com, 10 september, 2007. http://www.putman.net/newsletter/cge_emex07/07/070910.html. (accessed 23 februari, 2008).

Feather N. T. "Subjective probability and decision under uncertainty." Psychological Review 66 (1959): 150-164.

Federal Emergency Management Agency (FEMA). Decision Making and Problem Solving. : FEMA, 2005. http://training.fema.gov/EMIWeb/downloads/IS241.pdf.

FEMA, Decision Making and Problem Solving. By FEMA Independent Study Program, Emergency Management Institute. Emmitsburg: Federal Emergency Management Agency’s, 2005.

Fetter Bob. "Relatiemanagement En Klantentevredenheid In B2b." Zbc Consultants Bv, 2003. http://www.zbc.nu/main.asp?ChapterID=2077/ (accessed 23 juni, 2008).

Fieldbus Foundation. "History." 2006. http://www.fieldbus.org/index.php?option=com_content&task=view&id=136&Itemid=307/ (accessed 18 januari, 2009).

Fiske Tom, Moore John. Web-hosted solutions Migrate to manufacturing. : ARC Advisory group, 2001. Quoted in Honeywell Loop Scout PKS Sales sheet. Phoenix: Honeywell, 2004, 3.

Fitchett Don, Sondaline Mije. True Downtime cost analysis. :.

Fitchett Don. "What Is The True Downtime Cost (tdc)?." The Association For Facilities Engineering (afe), 2002. http://www.afestlouis.org/Download/True_Downtime_Cost.pdf. (accessed 2 December, 2007).

Fitter Fawn. "Nieuwe It Snel Implementeren: Voor- En Nadelen." Microsoft, n.d, n.d. http://www.microsoft.com/belux/nl/business/businessvalue/earlyadopter.mspx/ (accessed 5 Oktober, 2007).

Flyvbjerg Bent, Bruzelius Nils, RothenGatter Werner. Megaprojects and Risk. Cambridge: Cambridge University Press, 2003.

Flyvbjerg Bent. "Delusions of Success: Comment on Dan Lovallo and Daniel Kahneman."." Harvard Business Review (December 2003): 121-122.

Forman Ernest.H. "Chapter 4—the Analytic Hierarchy Process And Expert Choice." Nyu Stern, N.D. http://pages.stern.nyu.edu/~mniemira/forman.pdf. (accessed 16 mei, 2008).

Forrester. the Wall Street Journal. RL: , 2008. Quoted in Worthen Ben, ta and Mac OS adoption increasing--and Linux? 0.5% market share. : Microsoft, 2008. Web, http://www.microsoft.com/communities/newsgroups/en-us/default.aspx?dg=microsoft.public.dotnet.framework.aspnet&tid=314532a3-9069-4480-a243-3baa04f5055b&cat=en_US_7e59df4a-dfb8-42f1-b889-19bb40bca7c0&lang=en&cr=US&sloc=&p=1/ (accessed 21 september, 2008).

Fox Ken. DCS Selection Survey remarks. E-mail message to Willem Hazenberg. 20 augustus, 2007.

Foxboro. "Migrate From Bailey Infi 90 Or Net 90 Distrbuted Control Systems.", 2007. http://www.foxboro.com/us/eng/products/automationsystems/migration/legacysystem/bailey.htm. (accessed 19 juli, 2008).

Fradin Roger. "Acs Investor Meeting - Favorable Macro Trends." Honeywell, 12 november, 2007. http://library.corporate-ir.net/library/94/947/94774/items/269553/Investor111207.pdf. (accessed 1 maart, 2008).

———. "Investor Meeting Automation And Control Solutions Strength Through Diversification." Honeywell, 12 November, 2007. http://library.corporate-ir.net/library/94/947/94774/items/269553/Investor111207.pdf. (accessed 2 maart, 2008).

Fülöp János. Introduction to Decision Making Methods. : Laboratory of Operations Research and Decision Systems, Computer and Automation Institute, Hungarian Academy of Sciences. BDEI3 Workshop.

Funtowicz SO, Ravetz JR. Uncertainty and quality in science for policy. Dordrecht: Kluwer, 1990.

Fusaro Dave. "2002 readers Control choice awards." Control (Januari 2002):.

———. "Prize Picks 2003 readers Control choice awards." Control Magazine (Januari 2003): 33-47.

Galatt Harry B. "A Conceptual frame of reference for counseling." Journal of Counseling Psychology - The American Psychological Association 9 (1962): 240-245.

Garcia Leonel. "Making the Right Decisions: Managing the training Performance plan." Paperboard Industry (March 2002): 36-37.

Gartner. "Emerge With A Competitive Edge." 6 april, 2008. http://www.gartner.com/it/sym/2008/spg10/spg10.jsp/ (accessed 30 april, 2008).

———. "From Disruption To Innovation." 2008. http://www.gartner.com/it/page.jsp?id=546651/ (accessed 14 juni, 2008).

Gelatt Harry B. "Rational Approaches To Decision-making Counseling." John Horan, 1962. http://images.google.com/imgres?imgurl=http://horan.asu.edu/cfedm/figure08.1.jpg&imgrefurl=http://horan.asu.edu/cfedm/chapter8.php&h=626&w=600&sz=32&hl=nl&start=6&um=1&tbnid=bMgymOkOeCLOfM:&tbnh=136&tbnw=130&prev=/images%3Fq%3Dconceptual%2BFOUNDATION s%2Bof%2Bdecision-making%26um%3D1%26hl%3Dnl%26rls%3DGGLD,GGLD:2004-05,GGLD:nl%26sa%3DN/ (accessed 23 juni, 2008).

Gerwin, D. en Kolodny  H. Management of Advanced Manufacturing Technology: Strategy, Organization, and Innovation. New York: John Wiley and Sons, Inc, 1992.

Gill Rebecca. "Accounting Software Selection: Six Sigma Your Way To Project Success." Accounting Software. http://www.accountingsoftware411.com/Press/Insider/InsiderArticleView.aspx?iid=1009&docid=8742/ (accessed 18 februari, 2009).

Gilly Mary C. en Hansen Richard W. "Consumer Complaint Handling as a Strategic Marketing Tool." Journal of consumer Marketing (Fall 1985):.

Ginzberg M.A. "Key Recurrent Issues in the Implementation Process." MIS Quarterly (1981): 5,2, 47-59.

Global Webhosting. "Open Source." 2008. http://www.globalwebhosting.nl/woordenlijst.php/ (accessed 8 april, 2008).

Golany B, Kress M. "A Multicriteria Evaluation of Methods for Obtaining Weights from Ratio-Scale Matrices." European Journal of Operational Research 63 (1993): 210-220.

Golany B., Kress M.,. "A Multicriteria Evaluation of Methods for Obtaining Weights from Ratio-Scale Matrices." European Journal of Operational Research 69 (1993): 210-220.

Goldratt Eliyahu M. Het Hooiberg Syndroom - Van data naar Infromatie - Oorspronkelijke titel The Haystack Syndrome. Nieuwegein: Het Spectrum, 1993-2003.

Goodhue D.L.,Wybo M.D. en Kirsch L.J. "The impact of data integration on the cost and benefits of information systems,." MIS Quarterly (september 1992):.

Google. "Emerson Process Management And The Google Search Appliance." 2008. http://www.google.com/enterprise/gsa/emerson.html. (accessed 1 maart, 2008).

Gradis Harwell, Marktin Mike, Griggs Marcus, Joop Frank. "Four views on control system life-cycle management." Intech (july 1996): 42-45.

Gradis Harwell, Martin Mike, Griggs Marcus, Joop Frank. "Four views on control system Life-Cycle management." Intech (Juli 1996): 42-45.

———, Joop Frans. "Four views on Control System life-cycle management." Intech (juli 1997): 42-46.

Gray Benjamin. "Things To Consider When Preparing For Windows Vista." Forrester, 9 augustus, 2007. http://www.forrester.com/Research/Document/Excerpt/0,7211,42129,00.html. (accessed 27 november, 2007).

GridWise Architecture Council Interoperability Framework Team. Interoperability Context-Setting Framework—Draft. : GridWise Architecture Council, 2007.

Griffiths C. en Willcocks L. Are major information technology projects worth the risk? Proceedings of the 1st European Conference on IT investment evaluation. Henley, UK: , 1994.

Grönroos Christian, Ravald Annika. "The value concept and relationship marketing." European Journal of Marketing 30, no. 2 (1996): 19-30.

Grontmij. "Procesgestuurde Besluitvorming." http://www.grontmij.nl/NR/rdonlyres/DC7AEC51-DF3B-496F-9FB0-58F77D6CED16/0/Procesgestuurdebesluitvorming.pdf. (accessed 14 Juni, 2008).

Gunning M en Veeke, R. "Inkoopbeleid: basis voor doelgerichte actie." Tijdschrift voor Inkoop & Logistiek, 9, 1993, 6.

Haines Michael. Recipe for a Successful IT Support Services Sales Organization - User Wants and Needs. : GARTNER inc. GARTNER inc, ITBS-WW-UW-0105.

Hale Gregory. "Intech's Automation outlook 2008." Intech (Januari 2008): 31-38.

 Hale Gregory. "Workforce Development, Aging Boomers, Wireless Key Industry Initiatives." Isa - Intech, Januari, 2008. http://www.isa.org/InTechTemplate.cfm?Section=Article_Index1&template=/ContentManagement/ContentDisplay.cfm&ContentID=66908/ (accessed 12 jubi, 2008).

Hankinson A.L. "Open System Standards For Applications Portability." Ieee, 1990. http://ieeexplore.ieee.org/Xplore/login.jsp?url=/iel2/326/3751/00138414.pdf?temp=x/ (accessed 8 april, 2008).

Happe Fons, Akkerman Joop. Interview by author, 30 januari, 2008. AVR Rotterdam Site, Rotterdam.

Harink, J.H.A. Excelling with e-procurement. : PricewaterhouseCoopers,, 1999.

Harris Data. Best Practices: Software Evaluation For Mid-Sized Organizations. Brookfield: Business Credit - National Association of Credit Management. HarrisData.

Hartman Arjen. "Life-cycle costing en infrastructuur, Siemens." Master's thesis, Universiteit Twente, Enschede, 2007.

———. "Life-cycle costing en infrastructuur." Master's thesis, Universiteit Twente, Enschede, 2007.

———. "Life-cycle costing en infrastructuur." PhD diss., Universiteit Twente, Enschede, 2007.

Hayward Bob. Technology Trends 2004-2008. : Gartner, Presentation, 2003. Gartner.

Health Canada Santé Canada. "Decision Making Framework." 9 augustus, 2005. http://www.hc-sc.gc.ca/sr-sr/advice-avis/decision/index-eng.php/ (accessed 21 februari, 2009).

Hebert Dan,. "Integration Operations To Enterprise." Controlglobal, N/D. http://www.controlglobal.com/articles/2008/080.html?page=3/ (accessed 25 maart, 2008).

Herb Samuel M. Understanding distributed processor systems for control. New York: Instrument Society of America, 1999.

 Herb Samuel. "Hybrid Control Identity Crisis." Intech, September, 2007. http://www.isa.org/InTechTemplate.cfm?Section=Article_Index1&template=/ContentManagement/ContentDisplay.cfm&ContentID=63834/ (accessed 01 maart, 2009).

Hersh Michael H. "Risk Aversion Vs. Technology Implementation." Defense Systems Management Coll Fort Belvoir Va, November, 1977. http://stinet.dtic.mil/oai/oai?&verb=getRecord&metadataPrefix=html&identifier=ADA052386/ (accessed 04 oktober, 2007).

Hill Dick O'Brien  Larry Woll  Dave. Process Control System Migration Strategies. : ARC Advisory Group. ARC Advisory Group.

Hoeffnagel Robbert. "Continuiteit en maatwerk bepalen ERP-keuze." Machinebouw, Juni, 2004, 43-45.

Honeywell. "Home Page Honeywell Process Solutions." http://hpsweb.honeywell.com/HPSWebII/UI/Templates/Gateway.aspx?NRMODE=Published&NRNODEGUID=%7b12F73642-936F-4687-9C65-1865DBDA32E0%7d&NRORIGINALURL=%2fCultures%2fen-US%2fdefault%2ehtm&NRCACHEHINT=Guest/ (accessed 22 februari, 2008).

———. "Migrating From Bailey." 2007. http://hpsweb.honeywell.com/Cultures/en-US/Services/SystemMigration/Bailey/default.htm. (accessed 3 maart, 2009).

———. "Migrating From Bailey." http://hpsweb.honeywell.com/Cultures/en-US/Services/SystemMigration/Bailey/default.htm. (accessed 19 juli, 2008).

———. "Honeywell Loop Scout Pks." 15 november, 2003. http://hpsweb.honeywell.com/NR/rdonlyres/F29F106A-0525-415D-91BD-127F34C411EC/15017/LoopScoutbrochure.pdf. (accessed 11 april, 2008).

———. "Open Systems Services." maart, 2008. http://hpsweb.honeywell.com/Cultures/en-US/Services/MaintenanceSupport/OpenSystemsServices/default.htm. (accessed 30 maart, 2008).

Hörchert Rudi, pre. Manage open Systems. Salzburg: Honeywell l EMEA Usergroup, 2007. Powerpoint. CD-ROM.

Hörchert Rudi. Re: TCO kosten reductie door open systemen. E-mail message to author. 14 april, 2008.

Horner William. Interview by author, 12 november, 2006. Transcript. Honeywell UG 2006 Service and Support workshop, Sevilla.

Horschert Rudi. Interview by Hewitt Peggy A, 6 november, 2007. Wireless Roundtable Discussion -How can wireless technology help deliver real business value? Honeywell EMEA usergroup, Salzburg.

Hüttner H.J.M., Renckstorf K. en Wester F. :, 2001.

———.J.M., Renckstorf K en Wester F. Onderzoekstypen in de communicatiewetenschap. Kluwer: Kluwer, 2001.

———.J.M., Renckstorf K. en Wester F. Onderzoekstypen in de communicatiewetenschap. Alphen aan de Rijn:: Kluwer, 2001.

———.J.M.,.Renckstorf K. en Wester F. Onderzoekstypen in de communicatiewetenschap. Alphen aan de Rijn: Kluwer, 2001.

Hwang C. en Lin M. "Group Decision-Making under multiple criteria." 1987. Lecture notes in Economics and Mathematical Systems, Springer-Verlag.

IAG Consulting. "New Study From Iag Consulting Finds Companies With Poor Requirements Spend On Average $2.24m More Per Project." Reuter, 11 februari, 2008. http://www.reuters.com/article/pressRelease/idUS107416+11-Feb-2008+MW20080211/ (accessed 22 juni, 2008).

Iansiti, Marco. "Technology Development and Integration: An Empirical Study of the Interaction Between Applied Science and Product Development." IEEE: Transactions of Engineering Management 42, August No, 3, 1995, 259-269.

In Logistiek. "Leveranciersselectie." http://www.ienl.nl/downloads/20020131112743-L12.pdf. (accessed 16 juni, 2008).

Inderst Roman."Single Sourcing Vs. Multiple Sourcing." London School Of Economics And Political Science, November, 2006. http://personal.lse.ac.uk/inderst/singlesourcing_inderst_nov06.pdf. (accessed 27 janauari, 2008).

Indora Informatisering "CRM als concurrentiestrategie." 2003. Whitepaper. Arnhem,. http://www.indora.nl/mambo/images/stories/Downloads/WPC2%20CRM%20als%20concurrentiestrategie.PDF. (accessed 16 juni, 2008).

Indora Informatisering. Leverancier- en softwareselectie. Arnhem: Indora Informatisering. Indora, 2001-01 / WhitePaper. http://www.indora.nl/mambo/images/stories/Downloads/wpp4%20leverancier-%20en%20softwareselectie.pdf. (accessed 21 februari, 2009).

———. Leverancier- en softwareselectie. Indora Informatisering, 2001-01 / WhitePaper.

Infoharvest. "Answers To Frequently Asked Questions About Decision Analysis." http://www.infoharvest.com/ihroot/infoharv/infoharvestfaq.asp/ (accessed 26 mei, 2008).

Inkoopbeleid Provincie Noord-Brabant. By, Kernteam inkoop en aanbesteden. Noord-Brabant: Gedeputeerde Staten van

Inkoopkennis. http://www.inkoopportal.com/inkoopportal/inkoopkennis/ (accessed 19 januari, 2008).

Inkoopportal. "Inkoopmodellen." 1983. http://www.inkoopportal.com/inkoopportal/inkoopkennis/inkoopmodellen/ (accessed 19 januari, 2008).

———. N.D. http://www.inkoopportal.com/inkoopportal/inkoopbegrippen/inkoopbegrippen_a/ (accessed 19 januari, 2008).

Intersumma. "Relatiemanagement En Klantentevredenheid In B2b." Management Issues. http://www.crm-marketing-centre.nl/main.asp?ChapterID=2077/ (accessed 3 jan, 2008).

Invensys. "2007 Annual General Meeting - Invensys." 2 augustus, 2007. http://www.invensys.com/isys/docs/agm/AGM%20Slides%20FINAL.pdf. (accessed 24 februari, 2008).

———. "Invensys 2007 Annual General Meeting Market Capitalisation." 2 augustus, 2007. http://www.invensys.com/isys/docs/agm/AGM%20Slides%20FINAL.pdf. (accessed 24 februari, 2008).

———. "Market Outlook Source Arc Page 40." 2003. http://www.invensys.com/isys/docs/Other/Process_Systems_investor_day/final_print.pdf. (accessed 24 februari, 2008).

———. "Summary Financial Statement." 2007. http://www.invensys.com/isys/docs/reports/2007/Invensys%20SFS.pdf. (accessed 24 februari, 2008).

Investoreords. "P/e Ratio." http://www.investorwords.com/3656/P_E_ratio.html. (accessed 16 februari, 2008).

Investorwords. "Price To Sales Ratio." http://www.investorwords.com/3824/price_to_sales_ratio.html. (accessed 16 februari, 2008).

ISA. "Isa Documentation Standards And User Resources For Industrial Automation And Control Systems." 2007. http://www.isa.org/Template.cfm?Section=Standards2&template=/Ecommerce/ProductDisplay.cfm&ProductID=9000/ (accessed 13 januari, 2008).

Ishizaka Alessio en Lusti Markus. "An Expert Module To Improve The Consistency Of AHP Matrices." Wirtschaftswissenschaftlichen Zentrum Der Universität Basel,, 2002. http://www.wwz.unibas.ch/wi/members/Ishizaka/IFORS2002.pdf. (accessed 26 mei, 2008).

ISO. "Iso 9241-11: Guidance On Usability (1998)." 1998. http://www.hostserver150.com/usabilit/tools/r_international.htm#9241-11/ (accessed 4 mei, 2008).

ISO/IEC JTC1 SC36 WG4. Proposed Draft Technical Report for: ISO/IEC 2382- ISO/IEC JTC1 SC36 WG4 N0070. : ISO/IEC JTC1, 2003.

It Governance. "The Calder-moir It Governance Framework." 2008. http://www.itgovernance.co.uk/calder_moir.aspx/ (accessed 17 juni, 2008).

Ives B., Olson, M.H. en Baroudi  J.J. "Measuring User Information Satisfaction: A Method and Critique." Communications of the ACM 26, no. 10 (1983): 785-793.

———. en Olson M.H. "User Involvement and MIS Success: A Review of Research." Management Science, 30., 5 (1984):.

Jaarsma Bert. Interview by author, November, 2006. DCS projectmanagement Honeywell EMEA 2006 User Group Meeting, Sevilla.

Janis I L en Mann L. Decision making, A Psychological Analyses of Conflict, Choice and Commitment. New York.:. The Free Press, 1977.

Jarman Max. "Honeywell Merger Leads To More Job Cuts For Firm." Az Central, 23 april, 2006. http://www.azcentral.com/business/rep100/articles/0423biz-rep100-honeywell0423.html. (accessed 3 maart, 2008).

———. "Honeywell To Cut 240 Jobs At Valley Plant." The Arizona Republic, 10 januari, 2008. http://www.azcentral.com/arizonarepublic/business/articles/0110biz-honeywell0111-ON.html. (accessed 3 maart, 2008).

Jayaraman V., Srivastava, R. and Benton, W. C. "Supplier selection and order quantity allocation: A comprehensive model." Journal of Supply Chain Management 35, no. 2 (1999): 50-58.

Jutras Cindy, DelleTezze Heather. "Intelligent Performance Management: Aligning Day-to-day Decisions To Meet Corporate Goals." Aberdeen Group, 2007.    http://www.aberdeen.com/c/report/benchmark/sponsored/3991-RA-performance-management.pdf. (accessed 2 oktober, 2007).

Kallenberg L.C.M. "Besliskunde 2 en 3." 2007. Universiteit Leiden, Leiden.

———.C.M. Besliskunde 2 en 3. Leiden: Universiteit Leiden, 2007. http://www.math.leidenuniv.nl/~kallenberg/Besliskunde-3-voorjaar2007.pdf. (accessed 13 Juni, 2008).

———.C.M. "Besliskunde." Universiteit Leiden, najaar, 2004. http://www.math.leidenuniv.nl/~kallenberg/Caleidoscoop2004.pdf. (accessed 29 maart, 2008).

Kambil A, Henderson J, Mohsenzadah H,. "Strategic management of information technology investements: an options perspective." Banker (1993):.

Karszes Jason, Knoblauch Wayne. "Five Points Help Evaluate New Technology." Dairy Business, 2001. http://www.dairybusiness.com/northeast/Feb01/5points.htm. (accessed 12 juni, 2008).

Keiser Ben. "Succeed @ Control system migration - Avoid common pitfalls that each migration option poses." Chemical Processing, Februari, 2006,. http://www2.sea.siemens.com/NR/rdonlyres/B604273F-75A0-4F8D-8AD8-44A5773556AF/0/succeedcsmigration.pdf. (accessed 21 juli, 2008).

Keiser Ken en DaCosta Christopher A. "What cost migration." Intech (September 2007):.

Keiser Ken, DaCosta en Christopher A. "What cost Migration." Intech (September 2007):.

 Keiser Ken, Stauffer R. en Todd. Approaches for Migration of Legacy DCS Systems to Maximize Return on Existing Assets. : ISA, EXPO 2005 Siemens, 2005. ISA. http://www.isa.org/filestore/Division_TechPapers/GlassCeramics/TP05ISA288.pdf.

Keith Larson. "Process Automation Technologies - Pain Relief For Open-systems Complexity." Control Global, 1 augustus, 2007, 2007. http://www.controlglobal.com/articles/2007/233.html. (accessed 29 Augustus, 2007).

Kelder Marcel. "Aanschaf van een DCS systeem." Automatie, Nr. 5, 2004, 4-6.

———. "Aanschaf van een DCS systeem." Automatie, nummer 5, 2004, 6.

Kennisportaal Europese Aanbesteding. "Gunningcriteria." 2007. http://www.europeseaanbestedingen.eu/europeseaanbestedingen/europese_aanbesteding/selectiecriteria/ (accessed 8 Oktober, 2007).

Kennisportal Inkoop. "Inkoop-portfolio." http://www.inkoopportal.com/inkoopportal/inkoopkennis/inkoopstrategie/ (accessed 19 januari, 2008).

Keune Hans, Springael  Johan. Verantwoording Multicriteria Methode fase 1 - Prioriteren cases voor beleid Fasenplan Biomonitoring Rapportage. 2007. Antwerpen: Universiteit Antwerpen, Stuurgroep beleidrelevant onderzoek milieu en gezondheid, Universiteit Antwerpen. http://www.milieu-en-gezondheid.be/rapporten/Rapport-Fasenplan-Methodologie%20MCA-Fase%201-2007.pdf.

Keuning D. Grondslagen van het Management. : Stenfert Kroese, 1999. http://books.google.nl/books?id=S3jafpk-6owC&pg=PT267&lpg=PT267&dq=besluitvorming+Eppink+Minzberg&source=bl&ots=9t8HxLXP4J&sig=lwyiSFa83wRG3Q7pIC-sp5OnXLI&hl=nl&ei=4pGvSabYL8mw-AbmnpjnAg&sa=X&oi=book_result&resnum=1&ct=result#PPT41,M1.

———. Strategisch management. Groningen/Houten: Wolters-Noordhof, 2007.

Khokher Asif. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. 21 juni, 2008.

Kicker Clover. "Howto: Write Bad Documentation That Looks Good." Kuro5hin, 30 september, 2003. http://www.kuro5hin.org/story/2003/9/29/104212/112/ (accessed 8 januari, 2008).

King M. en McAulay, L. "Information technology investment evaluation: Evidence and interpretations." Journal of Information Technology 12 ( 1997): 131-143.

Kirrmann H. "Automation Overview." Epfl / Abb Research Center Badeb Zwitserland, maart, 2007. http://lamspeople.epfl.ch/kirrmann/Slides/AI_110_Overview.ppt#256,1,Automation Overview 1.1 Automation -vue d'ensemble Automation - Übersicht/ (accessed 28 februari, 2008).

Kirrmann Prof. Dr. H. "Automation Overview." Epfl / Abb Research Center, Baden, Switzerland, March, 2007. http://lamspeople.epfl.ch/kirrmann/Slides/AI_110_Overview.ppt/ (accessed 19 November, 2007).

Klein Gary. Sources of Power: How People Make Decisions. Cambridge/London: The MIT Press, 1998.

Kleindorfer P.R., Partovi, F.Y. "Integrating Manufacturing Strategy and Technology Choice." European Journal of Operational Research 47 (1990): 214-224.

Klempien Dana. "Die Nutzwertanalyse." Controlling Portal, 29 augustus, 2006. http://www.controllingportal.de/Fachinfo/Grundlagen/Die-Nutzwertanalyse.html. (accessed 28 januari, 2009).

Knoke David, Pappi Frans Urban, Broadbent Jeffrey, Tjujinaka Yutaka. Comparing Policy Networks: Labor Politics in the U.S., Germany, and Japan (Cambridge Studies in Comparative Politics). Cambridge: Cambridge University Press, 1996.

Koedijk Aad, Verstelle Andy. ERP in bedrijf. Woerden: Uitgevery Tutein Nolthenius - KPMG, 2001.

Konig Thomas. "Europa auf dem Weg zum Mehrheitssystem. Gründe und Konsequenzen nationaler und parlamentarischer Integration." KZfSS Kölner Zeitschrift für Soziologie und Sozialpsychologie 52, no. 2 (june 2000):.

Koopen Jeroen. "Onderhandelen Met De Decision Making Unit (dmu)." Salesexpert, 7 oktober, 2005. http://www.salesexpert.nl/artikelen/onderhandelen/onderhandelen-met-de-decision-making-unit-dmu--4.html. (accessed 20 januari, 2008).

———. "Onderhandelen Met De Decision Making Unit (dmu)." Salesexpert, 7 oktober, 2005. http://www.salesexpert.nl/artikelen/onderhandelen/onderhandelen-met-de-decision-making-unit-dmu--4.html. (accessed 20 Januari).

Kotler Philip, Robben Henry, Geuens Maggie. Marketing Management De essentie 2e oplage. : Pearson Education Benelux -, 2004.

———, Geuns Maggie. Marketing Management De essentie. : Pearson Education Benelux, 2004.

———,Geuens Maggie. Marketing Management De essentie. : Pearson Education Benelux, 2004.

———, Geuens Maggie. Marketingmanagement De Essentie. Benelux: Pearson Prentice Hall, 2004.

Kotter. "Goedemiddag, Kunt U Mij Doorverbinden Met De Dmu?." Strategie Winkel. http://www.strategiewinkel.nl/DMU%20article.htm. (accessed 19 januari, 2009).

Krause Steve. "Develop A Winning Business Case." Capitalgroup. http://www.capitalhgroup.com/pdf/newsletter/CapitalH_Sep05.pdf. (accessed 11 october, 2007).

Kretschmann Bob en Chistensen Jim. "Ch. 9. Discrete and sequencing Control." In A Guide to the automation Body of knowledge 2nd edition, ed. Trevathan Vernon L, 121-124. NC: ISA, 2006.

Kuehn Steve. "13th annual readers Control choice awards." Control Magazine (Januari 2005):.

Kuil J.R. "Presentatie Ce Markering Botlekgroep." Botlekgroup, 28 october, 2004. http://www.procos.nl/BOTLEK/presentaties/2004/20041028%20-%20CE%20FPC%20-%20J.R.%20Kuil.pdf. (accessed 13 januari, 2008).

Kulatilaka N. "Valuing the Flexibility of Flexible Manufacturing Systems." IEEE Transactions on Engineering Management 35, no. 4 (1988): 250-257.

Kulchitsky JD,Larson PD. "Single sourcing and supplier certification: performance and relationship implications." Indust Marketing Management, no. 27 (1998): 73–81.

Kumar M., Vrat, P. and Shankar, R. "A fuzzy goal programming approach for vendor selection problem in a supply chain."  Computers & Industry Engineering, 5 december, 2003,.

Kumar R. L. Understanding the value of information technology enabled responsiveness.  Delft: Electronic Journal of Information Systems Evaluation, TU Delft, 1998.

 Kumaran Senthil D, Tan Reginald B H, Nee A Y C. "Environmental Life Cycle Cost Analysis Of Products." National University Of Singapore, 27 April, 2000. http://www.lcacenter.org/InLCA/pdf/4cKumaran.pdf. (accessed 9 december, 2007).

Kwon T.H. en Zmud R.W. Unifying the Fragmented Models of Information Systems Implementation", in Critical Issues in Information Systems Research. : Wiley, 1987.

Lackner David I. "Strategic Technology Investment Decisions in Research & Development." PhD diss., University of California, Los Angeles, CA, 1996. http://lean.mit.edu/index.php?option=com_docman&task=doc_details&gid=155&Itemid=332/ (accessed 14 februari, 2008).

Lambert Rikus Corporate purchaging manager EIA Systems. Interview by author, Oktober, 2006, AKZONOBEL Chemical HQ Arnhem.

Lammers C.J. Organisaties Vergelijkenderwijs. Utrecht: Het Spectrum, 1983.

Langendijk Sandra. "Linux breekt nog niet door op de desktop." Computable, 11 april, 2008, 3.

Larson Keith. "Process Automation Technologies | Pain Relief For Open-systems Complexity | Control Global." Control Global, 1 augustus, 2007. http://www.controlglobal.com/articles/2007/233.html. (accessed 29 augustus, 2007).

Lawrence P.R. en Lorsch J.W. Organization and Environment. Harvard University Press.

Learnthat. "Installed Base Definition." 2004. http://www.learnthat.com/define/view.asp?id=313/ (accessed 1 maart, 2008).

Leegwater Henk. Interview by author, Juni, 2007, MCA Delfzijl The Nerherlands. faculteit scheikundige technologie, TU Eindhoven.

Lefley F. Morgan, M. "A new pragmatic approach to capital investment appraisal: the financial

Leistra Ben. Interview by author, 18 maart, 2008. Ineos Silicas, Eijsden.

Lelieveld Melle - Service manager Winvision. "Kennis en kunde verdampt." Interview by N.A. Computable (9 november 2007 2007): 6.

Lenselink, M., Telgen, J.,. Inkoop in de zorgsector; op weg naar

 Lerner A.W. en J. Wanat. "Fuzziness and bureaucracy." Public Administration Review (Nov-Dec 1983):.

Leslie K.J., en Michaels, M.P. The real power of real options. : The McKinsey Quarterly 3, 2000, 4-23. Quoted in Smith Roger, Applying Options Theories to Technology Management Decisions. : CTOnet.org, 2004. http://www.ctonet.org/documents/OptionsTheories_TechMgt.pdf. (accessed 14-2-2009).

Leung L.C. Tanchoco J.M.A. "Multiple Machine Replacement Within an Integrated System Framework." The Engineering Economist 32, no. 2 (1987): 89-114.

Linkemer Bobbi. "Women in Sales: What Do They Really Want?." Sales and Marketing Management 14 (January 1989): 61-65.

Lint O, Pennings E. "Optie-management bij investeringen in nieuwe technologie." Holland Management Review, no. 44 (1995): 44-51.

Logan D, Chin K. "Integrated Document Management Vendor Selection Criteria." Gartner, 26 april, 2001. http://www.dot.state.oh.us/dist2/DocImaging/Research/97667.pdf. (accessed 1 maart, 2008).

Logan D. Chin K. Integrated Document Management Vendor Selection Criteria. : Gartner. Gartner. http://www.dot.state.oh.us/dist2/DocImaging/Research/97667.pdf. (accessed 5 mei, 2008).

Loo Hans van de. Geelhoed Jeroen. Samhoud Salem. Kus de visiewWakker. Den Haag: Academic Service -SDU, 2007.

The Loyalty Effect: The Hidden Force Behind Growth, Profits, and Lasting Value. : Harvard Business School, 1996.

Lucas H.C. Jr. Implementation: The Key to Successful Information Systems. New York: Columbia University Press, 1981.

Maagdenburg Edwin. Interview by author, 5 october, 2007, Salzburg. Honeywell Usergroup.

Maat Christian ter. "Goedemiddag, Kunt U Mij Doorverbinden Met De Dmu?." Strategiewinkel. http://www.strategiewinkel.nl/DMU%20article.htm. (accessed 19 janauri, 2008).

Magee Stan. "Iso/iec 15288 Website Introduction." 15388.com, oktober, 2002. http://15288.com// (accessed 2-december 2007).

Maggie C. Y. Tama and V. M. Rao Tummala. "An Application Of The Ahp In Vendor Selection Of A Telecommunications System." Elsevier Science B.v, 1 juni, 1998. http://www.sciencedirect.com/science?_ob=ArticleURL&_udi=B6VC4-41P16MP-5&_user=10&_rdoc=1&_fmt=&_orig=search&_sort=d&view=c&_acct=C000050221&_version=1&_urlVersion=0&_userid=10&md5=efa54ca54295d548ec6e451333eb9c07/ (accessed 16 februari, 2009).

Mahdi AlSaif. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. 21 juni, 2008.

 Makridakis Spyros, Wheelwright Steven C, Hyndman Rob J. Forecasting Methods and Applications, Third Edition. New York: John Wiley & Sons, 1998.

Managermagazin, "Cebit signaleert positieve en negatieve trends - aanhoudend tekort vakmensen." IT executive, 28 mei, 2008, 19.

Managing IT Services From The Outside In - Establishing Realistic SLAs To Stabilize The Business Relationship. By Forrester ConsultingCambridge, MA: Compuware Corporation, 2008. http://www.compuware.com/dl/ManagingITServicesFromTheOutsideIn.pdf. (accessed 27 juli, 2008).

Mandal A. and Deshmukh, S. G. "Vendor Selection Using Interpretive Structural Modelling (ISM)." International Journal of Operations and Production Management 14, no. 6 (1994): 52-59.

Manufacturing Business Technology. "Global 100 Test Article." 23 juli, 2007. http://www.mbtmag.com/article/CA6462403.html. (accessed 24 januari, 2008).

———. "Global 100 Test Article." 23 Juli, 2007. http://www.mbtmag.com/article/CA6462403.html. (accessed 15 januari, 2008).

March James G, Heath Chip. Primer on Decision Making. New York: Free Press, 1994.

March James G. Understanding how decisions happen in organizations, in Organizational decision making, Zur Shapira. Cambridge: Cambridge University Press, 1997.

———.G. Understanding how decisions happen in organizations, in Organizational decision making. Cambridge: Cambridge University Press, 1997.

Mareschal Bertrand. "Multicriteria Decision Aid: The Outranking Approach." Ulp- Smg & Solvay Business School, maart, 2008. http://www.sal.tkk.fi/Opinnot/Mat-2.4194/OutrankingMethods/Outranking-material.ppt#277,59,Multicriteria decision aid/ (accessed 31 januari, 2009).

Marketing Issues. "Hoe Meer Resultaat Te Halen Met Minder Marketing Budget?." http://www.crm-marketing-centre.nl/index.asp?ContentID=1747/ (accessed 13 Augustus, 2007).

Markus M.L. Implementation politics--Top management support and user involvement. Systems, Objectives, Solutions. : , 1981.

MARKUS, M.L. " Power, Politics and MIS Implementation." Communications of the ACM, 26., 6 (1983): 430-444.

———.L. AND PFEFFER J. "Power and the Design and Implementation of Accounting and Control Systems." Accounting, Organizations and Society 8, no. 2/3 (1983): 205-218.

Marsden P.V. en Laumann E.O.. Collective action in a community elite:Exchange, influence resources and issue resolution. In: Liebert, R.J en A.W. Imershein (eds) Power, Paradigms, and Community Research. London: Sage Publications, 1977.

Marten Peter G. "35 Automation Benifits and Project justification." In A Guide to the automation Body of knowledge, ed. Travathan Vernon L, 446. : ISA, 2006.

Martin G. Peter. "Chapter 35 Automation Benefits and Project Justifications." In A Guide to the Body of Knowledge 2nd Edition, ed. Vernon L. Trevathan, 449. : ISA, 2006.

Martin Peter G. Automation Benefits and Project Justifications in A Guide to the Automation Body of knowledge 2nd Editions. Edited by Vernon L.Trevathan. NC: ISA, 2006.

Martin Peter. "35." In Automation Benefits and project justification, ed. Trevathan, Vernon L. : ISA, 2006.

Masson Colin, Smith Alison, Jacobson Simon. "Automation Vendor Strategies: Invensys Infusion Promises Enterprise Control." Arm Research, 12 april, 2006. http://www.archestra.biz/news/articles/AMRResearchARTICLE19371-Automation_Vendor_Strategies_Invensys_I.pdf. (accessed 22 maart, 2008).

Mast Rein van der. "Optimaliseren door verticaal te integreren." IAS beurscatalogus, maart, 2008, 5-10.

 Mathis R. Christopher. LIFE CYCLE COSTS: Understanding The REAL Challenges of Sustainability. Chicago: Mathis. The Energy & Environmental Building Association’s (EEBA).

Matterson John. Matterson John. : ,. Quoted in Fitter Fawn, Nieuwe IT snel implementeren: voor- en nadelen. : Microsoft,.

Mattis Mark. "Redenen om de rol van IT-leider te spelen." Interview by Fawn Fitter. http://www.microsoft.com/belux/nl/business/businessvalue/earlyadopter.mspx/ (2008):.

McCulloch John, Handboek Procesautomatisering. Edited by. 5.5.4.3. alarmbeheer. : Ten Hagen Stam Uitgevers, 2004.

McFarlan F. W. "Information technology changes the way you compete." Harvard Business Review (May-June (1984): 98-103.

McLuhan's Marshall. "How To Evaluate A Technology Via Marshall Mcluhan's Four Laws." Wikihow, 8 November, 2007. http://www.wikihow.com/Evaluate-a-Technology-Via-Marshall-Mcluhan's-Four-Laws/ (accessed 9 mei, 2008).

McNeill WH. De excentriciteit van het wiel en andere wereldhistorische essays. Amsterdam: Uitgeverij Bert Bakker, 1996.

Mearig Tim. Coffee Nathan. Morgen Michael, Life cycle cost analysis handbook. By. Juneau, Alaska: State of Alaska - Department of Education & Early Development, 1999.

Meer duidelijkheid voor klant FEDA Service Level Agreements voorkomen misverstanden. nr 2 ed. FEDActueel. : FEDA, 2007. http://www.feda.nl/Download/documents/ice_pages_documents/50/FA-mei-2007.pdf. (accessed 20 juni, 2008).

Meijer Fred. "Control System Documentation." In A Guide to the Automation Body of knowledge, ed. Trevathan L. Vernon, 75. NC: ISA, 2006.

Melville Nigel, Kraemer Kenneth en Gurbaxani Vijay. Information Technology and Organizational Performance: An Integrative Model of IT Business Value. Irvine, CA: Wallace E. Carroll School of Management Boston College en 2Center for Research on Information Technology and Organizations Graduate School of Management. Center for Research on Information Technology and Organizations University of California. http://citeseerx.ist.psu.edu/viewdoc/download?doi=10.1.1.117.4092&rep=rep1&type=pdf/ (accessed 4 maart, 2009).

Merritt Rich. "New Tricks to Get Information Out of Legacy Systems - How to retrofit your system for modern communications." Control, 31 oktober, 2002, 2. http://www.instepsoftware.com/news/1031.controlmag.pdf. (accessed 19 juli, 2008).

Metsoautomation. "About Us." 2005. http://www.metsoautomation.com// (accessed 24 februari, 2008).

Mezner G. On the use of an expert system in facilitating effective technology transfer. 8th IFAC International Symposium on automation in Mining, Mineral and Metal Processing, Ed. I. J. Barker.

Miltenburg G.J.,Krinsky, I.". "Evaluating Flexible Manufacturing Systems." IIE Transactions 19, no. 2 (1987): 222-232.

Mindtools. "Monte Carlo Simulation Bringing Uncertainty And Risk Into Forecasting." 1995-2009. http://www.mindtools.com/pages/article/newTED_93.htm. (accessed 14 februari, 2008).

———. "Paired Comparison Analysis." 1995-2009. http://www.mindtools.com/pages/article/newTED_02.htm. (accessed 14-2-2009).

———. "Pmi." 1995-2009. http://www.mindtools.com/pages/article/newTED_05.htm. (accessed 14-2-2009).

Mintzberg H., Raisinghani D, en Théorêt A. "The structure of unstructured decision processes." Administrative Science Quarterly 21 (1976): 246-275.

Mintzberg, H., Raisinghani D. en Théorêt A. :, 1976.

———. Power in and around organizations. Englewood Cliffs New Jersey: Prentice-Hall, 1983.

———. Raisinghani, D. en Théorêt, A. "The structure of unstructured decision processes." Administrative Science Quarterly 21 (1976): 246-275.

———., Raisinghani D., Théorêt A. "The structure of unstructured decision processes." Administrative Science Quarterly 21 (1976): 246-275.

Monczka R, Trent R en Handfield R. Purchasing and Supply Chain Management. Cincinnati, Ohio: South-Western:, 2002.

Morse John. "The Industrial Network Revolution." IEN europe 3 (March 2005): 6.

Mufthah Mohamad. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. June 19, 1:57 PM, 2008.

Mukhopadhyay Nilanjan. "Dcs Selection Procedures." Control.com, 1 December  - 1:39 pm, 1999. http://www.control.com/thread/943465141/ (accessed 4 maart, 2009).

Mulders Marijn. 75 management modellen. Groningen: Wolters Noordhoff, 2007.

———. 75 Managementmodellen. Groningen: Wolters-Noordhodf, 2007.

Mullick S, Dhole V. "Consider Integrated plant design and Engineering." Hydrocarbon Processing, December, 2007, 81.

Multimedia Victoria, Department of Infrastructure. "It&t - 7: Open Systems Environment (ose) Policy." Egovernment Resource Centre, Januari, 1995. http://www.egov.vic.gov.au/index.php?env=-innews/detail:m412-1-1-8-s-0:n-990-1-0--/ (accessed 8 april, 2008).

Murnighan J. Keith, Moven, John C. The Art of High-stakes Decision-Making - Beslissen - De kunst om snel moeilijke beslissingen te nemen. Translated by Bogaert Christelle. :, 2002 - 2004. 110

———. Keith, Moven, John C. The Art of High-stakes Decision-Making - Beslissen - De kunst om snel moeilijke beslissingen te nemen. Translated by Bogaert Christelle. New York - Den Haag: John Wiley and Sons - Academic Services, 2002 - 2004. 105

Murnighan, Keith J., Moven, John C. :, 2002 - 2004., 106

Murugesan R. "Can Siemens Pcs7 Be Considered As A True Dcs?." Control.com, 24 maart, 2007. http://www.control.com/thread/1026233104/ (accessed 22 januari, 2009).

N.A. A Guide to the Project Management Body of Knowledge (PMBOK® Guide) Third Edition. Newtown Square Pennsylvania: Project Management Institute, 2004.

———.A. The long term costs of owning

———.A. 2007 Readers Control choice award. Putman Media, january 2007. Reprint, : Emerson, 2007.

———.A. "2008 Control Readers Choice Awards." Controlglobal, Januari, 2008. http://www.controlglobal.com/Media/0801/CT0801_CovStryPage4.jpg/ (accessed 11 januari, 2008).

———.A. "Ach, dan implementeren we toch even PRICE2 . en dan zijn we volwassen." In Projectmanagementkalender 2008, 21 januari 2008. NL: Academic service, 2008.

———.A. "Asset-management in PROFIBUS-installaties." In PROFIBUS & profinet jaarboek 2008-2009, 35. Amersfoort: Vereniging PROFIBUS Nederland, 2008.

———.A. "Beoordelingspreadsheet Aanbesteden." Europees Aanbesteden, 2007. http://www.europeseaanbestedingen.eu/europeseaanbestedingen/download/common/kopie_van_model_beoordelingsspreadsheet.xls/ (accessed 08 Oktober, 2007).

———.A. "Besluitvorming." Alter, Nd. http://www.alter-conflictmanagement.nl/NL/Besluitvorming.aspx/ (accessed 26 december, 2007).

———.A. Alter Van Debat Naar Dialoog. "Besluitvorming." http://www.alter-conflictmanagement.nl/NL/Besluitvorming.aspx/ (accessed 14 juli, 2008).

———.A. "Chapter 4—the Analytic Hierarchy Process And Expert Choice." Stern, N.D. http://pages.stern.nyu.edu/~mniemira/forman.pdf. (accessed 28 oktober, 2007).

———.A. "De servicemanager staat nooit stil en is de dirigent die twee partijen samen laat dansen!." In Projectmanagementkalender, 31 januari 2008. N

———.A. "Eerherstel voor legacy systemen ligt op de loer." Managementteam ICT, juni, 2005, 78-79.

———.A. "Engineer." Babylon, N.D. http://www.babylon.com/definition/engineer/Dutch/ (accessed 3 januari, 2008).

———.A. "Geintegreerd Productiebesturingssysteem." ProcessControl, 4 mei, 2008, 2008, 44.

———.A. "Geld besparen op energieverbruik bij ICT." IT Executive, September Extra, editie, 2007, 6.

———.A. "Hackers Hit Pennsylvania Water System." ISA, 2 november, 2006. http://www.isa.org/InTechTemplate.cfm?Section=Industry_News&template=/ContentManagement/ContentDisplay.cfm&ContentID=57151/ (accessed 24 maart, 2008).

———.A. ISO/IEC 7498-1:1994(E) -Information technology - Open Systems Interconnection - Basic Reference Model: The Basic Model - International Standard. Geneve: ISO/IEC, 1996.

———.A. "Kabinet eist open IT." IT Executive, 26 september, 2007, 4.

———.A. "Klanttevredenheid." Marketing Issuel. http://www.crm-marketing-centre.nl/main.asp?ChapterID=1874/ (accessed 13 augustus, 2007).

———.A. "Kwaliteitsnorm service." IT executive, 5 december, 2007, 5.

———.A. "Lcc, Toc And Wlc." Nato Research And Technology Organisation, N.D. http://ftp.rta.nato.int/public//PubFullText/RTO/TR/RTO-TR-058/Report/html/TR-058-11.htm. (accessed 30 november, 2007).

———.A. "Marriam - Webster's Online Dictionary Tab Viability." Merriam-webster. http://www.m-w.com/dictionary/viability/ (accessed 7-10-2007).

———.A. No Barriers to Good Decisions’. : Vanson Bourne. Information Builders. http://www.informationbuilders.nl/relatiedag_2007/Universe/Michael_Corcoran.pdf. (accessed 26 spet., 2007). Presentatie VP Michael Corcoran

———.A. "Osi Model." Wikipedia, 4 maart, 2008. http://nl.wikipedia.org/wiki/OSI-model/ (accessed 18 maart, 2008).

———.A. "Praktijkgids It-servicemanagement - Volgens Iso/iec 20000." Nen- Nederlands Normalisatie-instituut, 2007. http://www2.nen.nl/nen/servlet/dispatcher.Dispatcher?id=237740/ (accessed 15 december, 2007).

———.A. "Projectenleed door eisen." IT Exectutive, 5 maart, 2008, 6.

———.A. "Propriëtaire." Wikipedia, 9 December, 2007. http://en.wikipedia.org/wiki/Proprietary/ (accessed 27 December, 2007).

———.A. Pump life cycle Costs, Washington, D.C.: Office of industrial Technologies energy efficiency and renewable energie US Department of energy, 2001.

———.A. "Relatiemanagement en Klantentevredenheid In B2b." Zbc Consultancy. http://www.zbc.nu/main.asp?ChapterID=2077/ (accessed 13 aug, 2007).

———.A. "TOFINO - Security Oplossing voor uw automatiseringssysteem." Onsite MTL, maart, 2007, 7.

———.A. "Total Cost Of Ownership." 12manage, 12 april, 2004. http://www.12manage.com/methods_tco_nl.html. (accessed 9 december, 2007).

———.A. "Uwe heilige openheid?." IT Executive, 7 november, 2007, 5.

———.A.. "Waarom Een Aanbesteding?." Mkb Servicedesk, 2007. http://www.mkbservicedesk.nl/1362/waarom-aanbesteding.htm. (accessed 05 October, 2007).

———.A. "Yacht werkt aan mensen om opdrachtgevers optimaal te kunnen ondersteunen." Managementteam ICT, juni, 2005, 142.

———.A. "Zelfs doen of uitbesteden." In Projectmanagementkalender 2008, 1 Januari.

NASA. NASA case -use of Distinct Software. : software, 2003, 23. Quoted in Gilb Tom, Decision Rationale: A Quantified Decision-Making Basis Using Planguage. :, 2006.

Nederland Netwerk Genootschap, to Nederlandse Mededingingsautoriteit (NMa) ter attentie van de directeur-generaal, 31 oktober, 2001..

Nederlands Normalisatie Instituut. "Meet- En Regeltechniek - Basisdocumentatiepakket Voor Procesbesturingsinstallaties." 01 januari, 1993. http://www2.nen.nl/nen/servlet/dispatcher.Dispatcher?id=BIBLIOGRAFISCHEGEGEVENS&contentID=087117/ (accessed 13 Januari, 2008).

Neirinck Dirk. Handboek procesautomatisering, afl 1 1999. Edited by Dirk Neirinck. 5.1 Distributed Control Systems. ‘s Gravenhage: Ten Hagen Stam, 1999.

The New York Times. "Company News; Emerson To Cut 4,000 Jobs And Close 20 Plants." 23 oktober, 2001. http://query.nytimes.com/gst/fullpage.html?res=9C04E6DD1731F930A15753C1A9679C8B63/ (accessed 3 maart, 2008).

Newman R. G. "Single sourcing: short-term savings versus long-term problems." International Journal Purchasing Materials Management, no. 25 (1989): 20-25.

Niemira Michael P. New York University Leonard N Stern School Of Business. http://pages.stern.nyu.edu/~mniemira/NYUAHP.ppt/ (accessed 28 oktober, 2007).

Noord-Brabant, 2006.

Noorderhaven N.G. Strategic Decision Making. Wokingham: Addison-Wesley, 1995.

Nuchter omgaan met risico's. By Hollander Guus de, Hanemaaijer AldertBilthoven: Milieu- en Natuurplanbureau (MNP) - RIVM, 2003.

O’Brien Larry, Shan Himanshu, Total Automation Business For The Process Industries Worldwide Outlook market analysis and forecast through 2007. : ARC. ARC.

O’Brien Larry. Hill, Dick. Automation Supplier Provided Services - Worldwide Outlook - Market analysis and Forecast Through 2008. : ARC Advisory group. ARC.

———. DCS WW outlook 2004. ARC.

———. Distributed Control Systems Worldwide Outlook Marketanalysis and forecast through 2012. Dedham MA: ARC Advisory Group. ARC Advisory Group.

———. Flyer- Distributed Control System worldwide outlook - five-year market analysis and technology forecast through 2011. Dedham MA: ARC. ARC.

———. Hill, Dick. Woll, Dave. O'brien, Larry. Hill, Dick.Woll Dave - Market Analysis and forecast through 2008. Dedham MA: ARC Advisory Group, 2004.

———. Process Control System Pricing Trends. Detham: ARC Advisory Group. ARC Advisory Group.

———. "Rtp Corporation Finds Success As A Focused Dcs Supplier." Rtp Corporation, 18 Juli, 2005. http://www.rtpcorp.com/news-6.htm. (accessed 18 februari, 2008).

O'Brien Larry, Hill Dick Woll Dave. DCS worldwide outlook Market analysis and forecast though 2008. Dedham MA USA: ARC Advisory group. ARC.

 O'Brien Larry, Hill Dick. Automation Supplier-provided Services Worldwide Outlook - Market Analysis and Forecast through 2008. Dedham MA: ARC Advisory Group.

O'Brien Larry, Hill Dick. FOUNDATION   Fieldbus Safety Instrumented Functions Forge the Future of Process Safety. DEDHAM: ARC Advisory Group. ARC Advisory Group.

O'Brien Larry, Shad Himanshu. Total Automation Business For The Process Industries Worldwide Outlook M arket analysis and forecast thtough 2007. : ARC advisory group. ARC.

O'Brien Larry, Woll Dave. Single source or Multiple suppliers for process Automation systems. Boston: ARC. ARC Advisory Group.

O'Brien Larry. DCS Worldwide outlook. : ARC. ARC.

O'Brien, Larry. Hill, Dick. Automation Supplier Provided Services - Worldwide Outlook - Market analysis and Forecast Through 2008. : ARC Advisory group. ARC.

Odva. "Common Industrial Protocol." 2008. http://www.odva.org// (accessed 9 mei, 2008).

Omegaland. "Operator Training Function." http://www.omegasim.co.jp/contents_e/product/ol/cnt2/main.htm. (accessed 8 januari, 2008).

Onderhoudsstrategieen - onderhoud in de aandachtseconomie. By HoneywellAmsterdam: Honeywell, 2003.

On-line Consultant. "Best-of-Breed Vs. Integrated Systems." 2007. http://www.olcsoft.com/select_0800.htm. (accessed 11 april, 2008).

Open group. "The Business Case For Open Systems - Expectations For Open Systems In A Changing Marketplace." Opengroup. http://www.unix.org/market_information/buscase.html. (accessed 11 oktober, 2007).

Optaris. The growth of Open Source Software in Organizations. : Optaros research report, 2005. Quoted in De digitale economie 2007. Heerlen: Centraal Bureau voor de Statistiek, 2008, 146.

OREDA. :,. Quoted in Driedger Walter to Autor, E-mail. :, 2008.

Overgaauw Peter, pre. System migration en open systeem architectuur. Zuidbroek: Honeywell, 2007. Slides. CD-ROM,.

Overgaauw Peter. Interview by author, 19 maart, 2008, Industrial Automation Solution 2008. Microcentrum, Nieuwegein's Business Center, Niewegein.

Overkleeft Dick. "Enquete?." VRI katern #4, Januari, 2008, 1.

Ozernoy V.M. "Choosing the 'Best' Multiple Criteria Decision-Making Method." Infor 20, no. 2 (1992): 159-171.

Ozkan Ates. [controls] RE: ABB DCS Systems. E-mail message to author & Controls Manufacturing Community List. 23 juni, 2008.

———. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. June 20, 2008.

———. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. 23 juni, 2008.

———. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. June 19, 6:18 AM, 2008.

———. [controls] RE: ABB DCS Systems. E-mail message to Controls Manufacturing Community List. 20 juni, 2008.

Palmer Adrian en Bejou D. "The Effects of Gender on the Development of Relationships Between Clients and Financial Advisers." International Journal of Bank Marketing 113 (1995): 18-27.

Paper 360. 1 september, 2007. http://www.paper360.org/paper360/feature/Honeywell/ArticleStandard/Article/detail/459096/ (accessed 23 februari, 2008).

Parsaei H.R., Wilhelm, M.R., Kolli, S.S. "Application of Outranking Methods to Economic and Financial Justification of CIM Systems." Computers and Industrial Engineering 25, no. 4 (1993): 357-360.

Pearson J. M. and Ellram, L. M. "Supplier selection and evaluation in small versus large electronics firms." Journal of Small Business Management 33, no. 5 (1995): 53-65.

Pervan G. "How chief executive officers in large organizations view the management of their information systems."  Journal of Information Technology 13 (1998): 95-109.

Peters G. "Ch10." In From Strategy to implementation: identifying and managing benefits of IT investments.-  Investing in information systems: evaluation and management, ed. Willcocks  L, 225-240.  UK.: Chapman & Hall, 1996.

Pijl Aart. "Van Kliko-model Tot U-process." Managers Online, 24 oktober, 2006. http://www.managersonline.nl/weblog/115/van-kliko-model-tot-u-process.html. (accessed 23 juni, 2008).

Pijnenburg Frank. Life Cycle Management Presentation. Soestduinen: Emerson Exchange Netherlands. Emerson.

Pijnenburg Frank. Input to DCS survey. E-mail message to author. 8 december, 2006.

———.MTBF Theorie Emerson Exchange Nederland 2005. E-mail message to Willem Hazenberg. 27 november, 2007.

———. System Life Planning - Controlling the control system. Soestduinen: DSM GMCC Emerson Exchange Nederland 2005 Life Cycle Management. Emerson, Presentation.

———. System Life Planning Controlling the control system. Soestduinen: Emerson Exchange Netherlands 2005 - DSM GMCC. Emerson.

Pinto Jim. For : Willem Hazenberg - JimPinto.com eNews No. 244 - 7 March 2008. E-mail message to Willem Hazenberg. 7 maart, 2008.

———. JimPinto.com eNews No. 237 - 5 September 2007. E-mail message to Willem Hazenberg. 5 september, 2007.

———. "Emerson - Strong Management Drives Performance." Jim Pinto, 20 januari, 2003. http://www.jimpinto.com/commentary/emerson.html. (accessed 24 februari, 2008).

———. "Urge To Merge : 2000." Jim Pinto, Augustus, 2000. http://www.jimpinto.com/writings/mergeurge2000.html. (accessed 14 februari, 2008).

Pisello Tom. "Cios Demand That Vendors." Search Crm.com, 11 May, 2003. / (accessed 111 oktober, 2007).

Plant Performance, Mei, 2008, 8-10.

Pol Martin, Teunissen Ruud en VanVeenendaal Erik. Testen volgens TMap. Veenendaal: Uitgeverij Tutein Nolthenius, 1999.

———. Testen volgens TMap. Veenendaal: Uitgeverij Tutein Nolthenius, 1999.

Pool J. Sturing van strategische besluitvorming: mogelijkheden en grenzen. Amsterdam: VU, 1990.

———. Sturing van strategische besluitvorming: mogelijkheden en grenzen. Amsterdam: VU Uitgeverij, 1990.

Porter Michael E. Competitive Strategy: Techniques for Analysing Industries and Competitors. New York: The Free Press, 1980.

Poulsen Kevin. "Slammer Worm Crashed Ohio Nuke Plant Network." Securityfocus, 19 Augustus, 2003. http://www.securityfocus.com/news/6767/ (accessed 23 maart, 2008).

practices." 2006. Business School Occasional Papers Series Discussion Purposes. The Business School Loughborough University, Loughborough.

practices: evidence from UK organizations." Journal of Information Technology, no. 11 (1996): 129-141.

Preliminary analysis of alternatives for the long term management of excess Mercury. By McKinnon Hugh W, Director. Cincinnati, Ohio: National Risk Management Research Laboratory Office of Research and Development U.S. Environmental Protection Agency, 2002. web, http://www.epa.gov/ORD/NRMRL/pubs/600r03048/600R03048.pdf. (accessed 18 juli, 2008).

Procurement Project Workgroup. "Scada And Control Systems Procurement Project." Multi-state Information Sharing And Analysis Center, maart, 2006. http://www.msisac.org/scada/documents/Procurement-Specifications-Terms-List-for-website.doc/ (accessed 6 januarie, 2008).

professionalisering. Alphen ad Rijn: Samson, 1999.

Pumplincat. "Buying Center." Wikipedia, 21 maart, 2005. http://en.wikipedia.org/wiki/Buying_center/ (accessed 16 juni, 2008).

Racioppi G. Monaci G. Michelassi C et al. "Availability Assessment for a gas plant." In GAS PTQ Supplement, 33-36. Spring TX: Petroleum Technology Quarterly, 2008.

Radenborg Clements. "Reacties Op Plan Heemskerk Heeft Nu Al Effect." Computable, 17 December, 2007. http://www.computable.nl/nieuws.jsp?id=2259238#reacties/ (accessed 24 December, 2007).

Raimond Elias. Interview by author, 9 Juli, 2007. Telefoongesprek. GE FANUC.

Ramsay J.J. "The myth of the cooperative single source." International Journal Purchasing Materials Management, no. 26 (1990): 2-5.

Ramsey J.J. "Define "proven Technology." Freshmeat, 17 februari, 2001. http://freshmeat.net/articles/view/212// (accessed 9 December, 2007).

Rangen, Moriarty en Swartz. "Segmenting Customers in Mature Industrial Markets." Journal of Marketing (oktober 1992):.

Rasmussen Michael. Enterprise risk agility: how technology will change risk management in the next 5 years. : Forrester ewsearch, 2006. Quoted in Bloem Jaap, IT Executive, vol. 1, :, 2008, 14-16.

Raymond  Louis. "Organization Characteristics and MIS Succes in the Context of Small Business." MIS Quarterly 1 (March 1985): 37-52.

Reichheld Frederick F. Teal Thomas.

Remenyi, D., Sherwood-Smith, M. en White, T. Achieving maximum value from information systems: A process approach. Chichester, England: John Wiley and Sons, 1997.

Render B en Heizer J. Principles of Operations Management. New Jersey: Prentice-Hall, Inc, 1997.

Renkema T.J.W. Besluitvorming over investeringen in de informatie- infrastructuur. Informatie.nl. PDF, http://alexandria.tue.nl/repository/freearticles/433464.pdf. (accessed 15 juli, 2008).

———.J.W. "Besluitvorming Over Investeringen In De Informatieinfrastructuur." Tu Eindhoven, 1994. http://alexandria.tue.nl/repository/freearticles/433464.pdf. (accessed 13 juli, 2008).

———.W, Berghout Egon W." Elsevier Information and software Technology 39. Methodologies for information systems investment evaluation at the proposal stage: a comparative review (1997): 1-13.

———.J.W., Berghout, E.W. "Methodologies for information systems investment evaluation at the proposal stage." Information and Software Technology 1 (1997): 1-13.

Reuter. "Abb Ratios Abb Ltd Abb(nyse)." 18 februari, 2008. http://stocks.us.reuters.com/stocks/ratios.asp?symbol=ABB&WTmodLOC=R2-Ratios-1-More/ (accessed 18 februari, 2008).

———. "Ratio Honeywell International Inc Hon (nyse)." 18 februari, 2008. http://stocks.us.reuters.com/stocks/ratios.asp?symbol=HON&WTmodLOC=R2-Ratios-1-More/ (accessed 18 februari, 2008).

———. "Ratio Metso Oyj Meo1v.he (helsinki)." 18 februari, 2008. http://stocks.us.reuters.com/stocks/overview.asp?symbol=MEO1V.HE/ (accessed 18 februari, 2008).

———. "Ratio Siemens Ag Si (nyse)." 18 februari 2008, 2008. http://stocks.us.reuters.com/stocks/ratios.asp?symbol=SI&WTmodLOC=R2-Ratios-1-More/ (accessed 18 februari, 2008).

———. "Recommendations Abb Ltd Abb (nyse)." 16 februari, 2008. http://stocks.us.reuters.com/stocks/recommendations.asp?symbol=ABB&WTmodLOC=R3-Estimates-2-Recommendations/ (accessed 16 februari, 2008).

———. "Recommendations Emerson Electric Co Emr (nyse)." 16 februari, 2008. http://stocks.us.reuters.com/stocks/recommendations.asp?symbol=EMR&WTmodLOC=R3-Estimates-2-Recommendations/ (accessed 16 februari, 2008).

———. "Recommendations Honeywell International Inc Hon (nyse)." 16 februari, 2008. http://stocks.us.reuters.com/stocks/recommendations.asp?symbol=HON&WTmodLOC=R3-Estimates-2-Recommendations/ (accessed 16 februari, 2008).

———. "Recommendations Metso Oyj Meo1v.he (helsinki)." 17 februari, 2008. http://stocks.us.reuters.com/stocks/recommendations.asp?symbol=MEO1V.HE&WTmodLOC=R3-Estimates-2-Recommendations/ (accessed 17 februari, 2008).

———. "Recommendations Rockwell Automation Inc Rok (nyse)." 16 februari, 2008. http://stocks.us.reuters.com/stocks/recommendations.asp?symbol=ROK&WTmodLOC=R3-Estimates-2-Recommendations/ (accessed 16 februari, 2008).

———. "Recommendations Siemens Ag Si (nyse)." 16 februari, 2008. http://stocks.us.reuters.com/stocks/recommendations.asp?symbol=SI&WTmodLOC=R3-Estimates-2-Recommendations/ (accessed 16 februari, 2008).

———. "Rockwell Automation Inc Rok (nyse)." 18 februari, 2008. http://stocks.us.reuters.com/stocks/ratios.asp?symbol=ROK&WTmodLOC=R2-Ratios-1-More/ (accessed 18 februari, 2008).

Risk Management Guide for Information Technology Systems. By Stoneburner Gary, Goguen Alice, Feringa Alexis, National Institute of standards and technology. Washington, D.C.: Technology Administration US. Department of Commerce. http://csrc.nist.gov/publications/nistpubs/800-30/sp800-30.pdf. (accessed 17 juni, 2008).

 Rivenbark William C., FitzGerald Kevin M., Howle Schelin Shanon, Yates Woody H, Runkle Tom. Information Technology Investments—Metrics for Business Decisions. Chapel Hill: The University of North Carolina at Chapel Hill, Institute of government, 2001. Institute of government.

Robinson, Faris en Wind. Industrial buying and creative Marketing. :, 1967, 14. Quoted in Ulkuniemi Pauliina, Purchasing software components at the dawn of market. Oula: Oulu University Press, 2003, http://herkules.oulu.fi/isbn9514272188/html/x522.html.

Roedler Garry. What is ISO/IEC 15288 and Why Should I Care?. : US Head of Delegation for JTC1/SC7/WG7, US TAG TG7 Lead, Lockheed Martin Management and Data Systems, 2002. Powerpoint Presentation.

Rogers E.M. Diffusion of innovations. New York: The Free Press, 1995.

Roller Erik te. "Trends in temperatuurverloop, klepstanden, de motorstatussen en PID-regelaars." Processcontrol, no. 1 (Januari 2008): 26-28.

Rooij De Jolien. "Plan Heemkerk heeft nu al effect." Computable, 21 December, 2007, 1. http://www.computable.nl/nieuws.jsp?id=2259238/ (accessed 24 december, 2007).

Roy B. Multicriteria methodology for decision aiding. Dordrecht: Kluwer, 1996.

Russell Jim. HART v FOUNDATION fieldbus – The Facts and The real difference. Australia: FOUNDATION fieldbus End User Council Australia. http://www.iceweb.com.au/Instrument/FieldbusPapers/HART%20v%20FF%20PAPERfinal.pdf. (accessed 28 december, 2008).

———. HART versus FOUNDATION Fieldbus - The facts and the real difference. Australie: Chair FFEUC-Aus, FFEUAC (Oceania) Committee Member. http://www.iceweb.com.au/Instrument/FieldbusPapers/HART%20v%20FF%20PAPERfinal.pdf. (accessed 16 juni, 2008).

 Rust Roland T., Debora Thompson,Viana. Rebecca. Hamilton, W. Harvard Business Review. :, 2006, 12. Quoted in N.a, IT Executive, vol. 9, :,, 22.

Saaty Thomas L. The Analytic Hierarchy Process. New York: MC Gram-Hill, 1980.

———. The analytic hierarchy process. New York: MCGraw-Hill, 1980.

———. The analytic hierarchy process. New York: McGraw-Hill, 1980.

Saaty ThomasL. "How to make a decision: the analytic hierarchy process." Interfaces 24, no. 6 (1994): 19-43.

Salah-Eldin, Mohamed. AN AHP-BASED DECISION SUPPORT SYSTEM FOR CONTROL SYSTEM SELECTION IN PETROCHEMICALS & OIL AND GAS INDUSTRIES. Sidpic: ISA. ISA.

Salesiseenvak. "Dmu." 5 maart, 2007. http://www.salesiseenvak.nl/dmu// (accessed 19 januari, 2008).

Salesxeed. "Dmu." 5 maart, 2007. http://www.salesiseenvak.nl/dmu// (accessed 19 januari, 2008).

Sarkis Joseph. "Evaluating flexible manufacturing systems alternatives using data envelopment analysis." The Engineering economist (Fall 1997):. http://findarticles.com/p/articles/mi_qa3621/is_199710/ai_n8765890/pg_1?tag=artBody;col1/ (accessed 28 januari, 2009).

Sarnia. Referinery Automation Planning and Vendor Selection Study. : Shell Canada Products Ltd. Shell internal.

Sayre Shay, Mary L. Joyce and D.R Lambert. "Gender and Sales Ethics: Are Women Penalized less Severely than Their Male Counterparts?." Journal of Personal Selling and Sales Management 114 (1991): 49-54.

SCADA- werkgroep ISA Netherlands Section. Procesautomatisering met SCADA of DCS systemen. : ISA, 1994.

SCADA-werkgroep ISA Netherlands Section. Evaluatiegereedschap SCADA systemen. : ITC-i, 1994.

———. procesautomatisering met SCADA of DCS systemen -Bijlage 1 Evaluatiegereedschap voor scada systemen. : ISA, 1995.

Schneider Electric BV. "Voordelen van open systemen." Transparent I/O, December, 2007,.

Schnezler Eelco. "Risicomanagement: Voorkom verrassingen." Financieel management, September, 2006, 22-24.

Schuitevoerder Ramon. "Dienstverlener is te duur." In Service guide 2008, 7-17. : Computable, 2008.

Scott Michael. "Selecting An Iec61508 Approved Safety Logic Solver Platform." MTL. http://www.mtlmost.com/Events/WebSeminars/tabid/265/Default.aspx/ (accessed 26 juli, 2008).

Scottish Procurement Directorate. "Whole Life Costing." 27 september, 2004. http://www.eprocurementscotland.com/toolkit/Documents/Whole%20Life%20Costing%203.pdf. (accessed 11 December, 2007).

Sebus G.M.W. Grondslagen van information economics. Deventer: Kluwer bedrijfswetenschappen, 1991.

Segers Han, Jacob Marc. "Life cycle planning bij DSM Geleen." Plant Performance, mei, 2008, 8-10.

Self Tony. Beyond Software Manuals and Online Help: Interactive Help. : Tony, 1999, 6-5. Quoted in N.a, What is good documentation?, ed. http://www.techscribe.co.uk/techw/whatis.htm, :, 2007.

Senge Peter, Scharmer C Otto, Jaworski Joseph, Flowers Betty Sue. Presence, Exploring profound change in people, organisations and society. Translated by Peter de Wolff. Den Haag: Society for organisational learning, 2004.

———, Flowers Betty Sue. Presence. Den Haag: Accademic Service, 2006.

Serafeimidis, V. en Smithson, S. "The management of change for information systems evaluation practice: experience from a case study." International Journal of Information Management 3 (1996): 205-217.

Service Management Lemniscaat. http://www.servicemanagement-lemniscaat.org/main.htm. (accessed 19 februari, 2008).

Service Sector Eduction & Training Authority. "Tender." 27 februari, 2006. http://www.serviceseta.org.za/documents/Tenders/2006Feb27_3/QA-G%20006%20Services%20SETA%20Code%20of%20Tendering_Rev2.doc/ (accessed 16 jubi, 2008).

Sharp D.J. "Uncovering the hidden value in high-risk investment." Sloan Management review (summer 1991): 69-74.

Shaw Neal G. Strategies for managing software. : IDEA Group publishing, 2001. WEB, http://books.google.nl/books?id=oKb1Rr1G7woC&pg=PP5&sig=g7Asb-tFp0JZhS0T-k94eX-CGCw&vq=%22Information+Technology+Evaluation+Methods+and+Management%22&source=gbs_book_citations_r&cad=3_0#PPA7,M1/ (accessed 18 juli, 2008).

Shell SNR/SNC. "Selectie en beheersing van kritieke apparatuur." Pernis/Moerdijk: Shell, 2001. Internal report.

Sherif Y.S. Kolarik, W.J. "Life Cycle Costing: Concept and Practice." The international journal of management science 9, no. 3 (1981): 151-156.

Shrivasta P en Grant J.H. "Empirically Derived Models of Strategic Decisionmaking Process." Strategic Management Journal, no. 6 (1985): 97-113.

Shriver Ryan. Smart Decisions. : Dominion Digital. Dominion Digital, Powerpoint Presentatie.

Sidle Stuart D. Academy of management perspectives. :, 2007. Quoted in N.A, IT Executive, vol. 13, :, 2007, 21.

Siemens. "DCS Migration – Is Your Process Control System Putting Your Business At Risk?." http://www.automation.siemens.co.uk/%5CMain%5Cbusiness%20groups%5Cprocess%20control%5CValue%20Add%5C403473%20pcs7%20ad%20199%20w%20by%20270%20d.pdf. (accessed 18 juli, 2008).

———. "Pcs 7 Takes You Beyond The Limits Of." 2008. http://www2.sea.siemens.com/Products/Process-Automation/Migration/baileyinfi90/Bailey+migration+solutions+Bailey+console+to+SIMATIC+PCS+7+(DO+NOT+DELETE).htm. (accessed 19 juli, 2008).

———. "Vision: Our Aspirations For The Future." 2008. http://w1.siemens.com/en/about_us/key_information/values_vision/vision.htm. (accessed 24 februari, 2008).

Silver M. Gartner Group Strategic Analysis Report R-09-9332. :, 1999. Quoted in N.A, Reducing Total Cost of Ownership with VMware Server Software. Palo Alto: VMware inc, 2002.

Skrokov Robert. "Distributed control: system selection and implementation." In Distributed control: system selection, implementation and maximization, ed. McMillan Gregory K, 21-22. NC: ISA, 1991.

Smalley Mark - Principal consultant Getronics PinkRoccade. "Kennis en Kunde verdampt." Interview by N.A. Computable (9 november 2007): 6.

Smar. "About Foundation Technology." 2008. http://www.smar.com/fieldbus.asp/ (accessed 18 januari, 2009).

Snijder J. "Leveranciersselectie." Vakblad Voor De Logistiek Manager, 1991. http://www.ienl.nl/downloads/20020131112743-L12.pdf. (accessed 19 janauri, 2008).

Soderberg, Bjorn. Jensen, Mike. Orekoya, Ade. Investment opportunities in Western Africa / ICT & Internet sectors Final Report Nigeria. Stockholm: International Finance Corporation. Spintrack IT advice.

Sonmez Mahmut. "A review and critique of supplier selection process and

———. A review and critique of supplier selection process and practices. Loughborough: Mahmut The Business School Loughborough Univerity. Loughborough University, Paper 2006:1 ISBN 1 85901 197 7.

Soros George. De internationale kredietcrisis. Translated by Kuil Ronald. Amsterdam/Antwerpen: uitgeverij contact, 2008.

Spolsky Joel. "Pijnloze Functionele Specificaties - Deel 2: Wat Is Een Spec?." Joel On Software, 3 oktober, 2000. http://dutch.joelonsoftware.com/PainlessSpecs/2.html. (accessed 07 januari, 2008).

Stallen P.J.M. Risico is bias (en het kan ook niet anders). Bedrijfskunde. :, 2002. Quoted in Milieu- en Natuurplanbureau (MNP) - RIVM, Nuchter omgaan met risico's, vol. RIVM rapport 251701047/2003, Bilthoven: RIVM, 2003.

Steglich Christian. "The framing of decision situations." PhD diss., INTERUNIVERSITY CENTER FOR SOCIAL SCIENCE THEORY AND METHODOLOGY, Groningen, Groningen.

Steman Earl. Choosing the best IP PBX solution Provider. Gartner.

Stirling A,. "Participatory processes and scientific expertise: precaution, diversity and trasparency in the governance of risk." Participatory Learning and Action 40 (February 2001): 66-71.

Stoneburner Gary. Goguen, Alice. Feringa, Alexis. Risk Management Guide for Information Technology Systems - Recommendations of the National Institute of Standards and Technology. Falls Church, VA 22042: National Institute of Standards and Technology, Computer Security Division, 2002. NIST, NIST Special Publication 800-30.

Stouffer Keith. Falco, Joe. Kent, Karen. Guide to Supervisory Control and Data Acquisition (SCADA) and Industrial Control Systems Security[Ex: Economic Impact of Free Trade Zones]. : National Institute of Standards and Technology, Computer Security Division Information Technology Laboratory, 2006. National Institute of Standards and Technology, Special Publication 800-82 INITIAL PUBLIC DRAFT.

Stuurgroep Purchasing Excellence Publiek:. "Purchasing Excellence Publiek Msu+ Model." Inkoopportaal. http://www.inkoopportal.com/inkoopportal/download/common/msu__model1.pdf. (accessed 19 januari, 2008).

Swift Cathy Owens ; Gruben, Kathleen H. "Gender Differences In Weighting Of Supplier Selection

———, Kathleen H. "Gender Differences In Weighting Of Supplier Selection Criteria." Journal of Managerial Issues (22 December ):.

Swift Cathy Owens. "Preferences for single sourcing and supplier selection criteria." Journal of Business Research 32 (1995): 105-111.

Symon John. A guide to evaluating enterprise Content management software. Pleasanton, CA: AIIM International Europe. Documentum.

Symons V. "Ch13." In Evaluation of information systems investments: Towards multiple perspectives, In  Information management: the evaluation of information systems investments, ed. Willcocks Ed, 253-268. London: Chapman & Hall, 1994.

———. en Walsham, G. "The evaluation of information systems: a critique." Journal of Applied Systems Analysis 15 (1988): 119-132.

Systems Engineering Domain Special Interest Group (se Dsig). "Iso/iec 15288 The System Life Cycle Process Standard For The 21 21st St Century." 23 july, 2002. http://syseng.omg.org/_ISOIEC15288.pdf. (accessed 2 december, 2007).

Tak A. Verkopen en verkoop. Groningen: Wolters Noordhof, 2005. Quoted in Mulders Marijn, 75 Management modellen. Groningen: Wolters Noordhof, 2007, 251-253.

Taylor W.B. "The use of life cycle costing in acquiring physical assets." Journal of Long range Planning 14, no. 6 (): 32- 42.

Technology - A Risk Assessment Problem. Boise Idaho: Medalist Systems & Engineering,. Powerpoint. Powerpoint, http://www.idwr.state.id.us/energy/iof/pdf's/Evaluating%20New%20Technology.pdf. (accessed 04 Oktober, 2007).

Techscibe. "What Is Good Documentation?." 25 september, 2006. http://www.techscribe.co.uk/techw/whatis.htm. (accessed 13 januari, 2008).

Tejani Riaz, Houston, to author, 7 juni, 2007. PAS Integrity MOC proposal, Houston.

Thurow L.C. The corporation of the 1990: information technology and organisations transformation. New York: Oxford University Press, 1991. Quoted in Renkema Theo Jan Berghout Egon, Investeringsbeoordeling van IT projecten - Een methodische aanpak. Rotterdam: Information Management Institute BV, 2005, 17.

Tibosch G.C.J. "Woningcorporaties en particulier opdrachtgeverschap; een goede keuze?." Master's thesis, Nijmegen School of Management - Katholieke Universiteit Nijmegen, Nijmegen, 2004.

Timmerman Hans - Technology officer EMC Nederland. "Kennis en Kunde verdampt." Interview by N.A. Computable (9 november 2007): 6.

Timmermans Eddy. "Hogere betrouwbaarheid betekent besparen op operationele kosten." Interview by Emerson Process management redactie (Evonik Carbon Black Nederland). Plant Performance, no. 8 (Mei 2008): 6-7.

Toet Diederik. "Projecten falen door aanbestedingsregels." Computable, 4 juli, 2008, 1.

———. "Satelliet achterhaalt veroorzakers kabelbreuken." Computable, 25 april, 2008, 5.

Towards a Dutch Interoperability Framework Recommendations to the Forum Standaardisatie. By Oranje-Nausau Constantijn Van, Rothenberg Jeff Botterman Maarten, Voorzitter Forum Standaardisatie. Den Haag: Rand Europe, 2007.

Treacy Michael en Wiersma F. De discipline van marktleiders - Kies uw klanten, verklein uw focus en domineer de markt. Schiedam: Scriptum publishers, 1995.

Treleven M. "Single sourcing: a management tool for the quality supplier." International Journal Purchasing Matererials Management, no. 23 (1987): 19-24.

Trevathan Vernon. Re: Estimating Remaining life DCS systems. E-mail message to Control Manafacturing Community List. 28 juli, 2008.

Troxler J.W en Blank, L. "A Comprehensive Methodology for Manufacturing System Evaluation and Comparison." Journal of Manufacturing Systems 6, no. 3 (1989): 175-183.

Turban Efraim, Aronson Jay E., Liang ting-Peng. Decision Support Systems and Intelligent Systems. Upper Saddle River: Pearson - Prentice hall, 2005.

Turrie Bruce. May you get what you wish for. Phoenix: Honeywell Users Group Americas 2007 Symposium, 2007. Quoted in Larson Keith, Pain Relief for Open-Systems Complexity. Itasca: Putman Media, 2008.

TWP training & consultancy. "S88." S88, 2004. http://www.s88.nl/S88_standaardmodellen.htm. (accessed 22 maart, 2008).

United States Coast Guard The National Response Center. "Statistics > Incident Type 2000 - 2008." 2008. http://www.nrc.uscg.mil/incident_type_2000up.html. (accessed 29 november, 2008).

The University Of Texas At Austin. "Quality Function Deployment." http://www.me.utexas.edu/~me366j/QFD/Notes.html. (accessed 21 februari, 2009).

Use Critical Condition Management to improve your Bottom Line. By , ARC advisory group. : ARC advisory group, 2002.

Van Aerschot Dirk. "Praktijkboek Voor Organisatieontwikkeling Van De Politie." Pandora. http://users.pandora.be/dirk.van.aerschot/vlaamsbrabant/documenten/voorafgaand/verklarende%20woordenlijst.pdf. (accessed 24 janauari, 2008).

Van Dale. "Onlinewoordenboek." http://www.vandale.nl/vandale/opzoeken/woordenboek/?zoekwoord=beslissen/ (accessed 15 april, 2008).

Van der  Bijl Willem. worldwide study into the industrial networking market. : IMS Research, 2007. Quoted in N.a, Automatie, vol. 7, ed., Amersfoort: APR groep, 2007, 17.

Van der Beek Pim. "ICT-Manager krijgt te veel vrijheid." Computable, 28 november, 2008, 1.

Van der Enden C en Geraerds W. M. J. Onderhoudsmanagement Terminologie., a/2010.

Van der Geest Frans. "Tussen Hype en Trend - Niewe technologie centraal op ITxpo Barcelona." IT Executive - Syymposium/ITxpo Barcelona, mei, 2008, 15.

Van der Heide J. "PROFIBUS en FOUNDATION Fieldbus." BC., Hogeschool Utrecht, Utrecht, 2001.

Van der Heijder Gert, Goedhart Erica, Bos Ramon. Het inkoopmodellenboek. Hilversum: Berenschot, 2006.

Van der Hoeven Marco. "Tips voor 'groentjes - Leahy Kevin 'CIO kunnen 80% besparen op stroomkosten datacenter'." IT Executive bijlage Greening the enterprise, November, 2007, 7-9.

Van der Laan Rob. "Kostenbesparing door innovatie - Siemens maakt verticale integratie concreet met Profinet." Interview by Yves de Groote. Machinebouw (Apil 2004): 6-8.

Van der Lugt Jan. "Rol milieu bij investeringsbeslissingen zal groeien- Onderzoek energie nog ondergeschoven kindje." IT Executive - Greening the enterprise, November, 2007, 20-21.

Van der Meulen Dick. Interview by author, 19 maart, 2008. Niewegein Business Center, Industrial automation Solution 2008, Niewegein.

Van der Molen Fred. "Leeft groene IT?." IT executive, 26 september, 2007, 3.

———. "Top 10 ontwrichtende technologieen." IT executive, 7 november, 2007, 16-17.

Van der Reiden Leen. Interview by author, 7 november, 2007, Salzburg Honeywell EMEA UG 2007.

Van der Spek Hendrikx. "Goede Documentatie: Onmisbaar!." Hendrikx Van Der Spek. http://www.hvds.nl/index.html?http://www.hvds.nl/cgi-bin/artikel.cgi?ID=498/ (accessed 8 januari, 2008).

Van Der Spek Hendrikx. "Goede Documentatie: Onmisbaar!." http://www.hvds.nl/index.html?http://www.hvds.nl/cgi-bin/artikel.cgi?ID=498/ (accessed 13 januari, 2008).

Van der Zalm, Merijn Noordam Peter. Kosten, Baten en Risico’s van ICT-Investeringen – richtlijnen voor het opstellen van een business case –. : Kluwer, 2003.

Van Dijk Rogier. Interview by author, 19 maart, 2008, Niewegein Business Center. Industrial Automation Solution 2008, Invesnsys systems NV, Niewegein.

———. "IPS Asset performance Management Vision and Introduction to Enterprise Control." Speech delivered to Industrial Automation Solutions 2008, 19 maart, 2008. Nieuwegein's business center, Nieuwegein.

Van Eijk Peter. "Het draait om de dienst." Computable, 1 februari, 2008, 2008, 11.

Van Ginkel Wendy. Het gebruik van ongedeelde informatie in besluitvormingsgroepen: de rol van gedeelde taakrepresentatie. Rotterdam: Erasmus Universiteit Rotterdam, 2008. Quoted in http://www.managersonline.nl/nieuws/5589/meer-informatie-delen-leidt-tot-betere-besluiten.html, Meer informatie delen leidt tot betere besluiten. : Managers Online.nl, 2007.

Van Grembergen Wim. Information Management Evaluation Methods & Management. Antwerp: IDEA Group Publishing, 2001. WEB, http://books.google.nl/books?id=zG1z5-GXDhYC&pg=PA94&lpg=PA94&dq=het+plannen+en+rechtvaardigen+van+infrastructurele+%22it+investeringen%22&source=web&ots=BW_RNaOCI7&sig=Lqm98JE-6sCTJLqlWPWLb0NFsN4&hl=nl#PPA18,M1/ (accessed 18 juli, 2008).

Van Harst, Guido Maijers Rob de. Ontwerpprincipes en indicatoren – een kwaliteitsmodel voor interface ontwerp. : VKA en SERC. SERC.

Van Helder Peter. "Succesvol afronden ICT-project." Financieel management, November, 2007, 36.

Van Heur Rian. "Klant Is Zwakste Schakel In Ict-projecten." Computable, 13 juli, 2008. http://www.computable.nl/artikel/ictbranche/2581504/2379258/klant-is-zwakste-schakel-in-ictprojecten.html. (accessed 13 juli, 2008).

Van Insel. H.G.P, Swinkels, G.P.J,. " Investeren in informatietechnologie: take IT or Leave IT." Informatie, no. jrg 34 (Themanummer 1992): 624-636.

Van Irsel, H.G.P., Fluitsma, P. "Het plannen en rechtvaardigen van infrastructurele IT-investeringen ('Planning and justification of infrastructural IT investments." Compact (Summer 1992): 38-48.

Van Lieshout Laurens. "Quality Function Deployment." Wikipedia, 29 december, 2008. http://nl.wikipedia.org/wiki/Quality_function_deployment/ (accessed 20 februari, 2009).

Van Lonkhuyzen, Peter. "Murphy buit ICT'er flink in de staart." Managementteam, 08 september, 2006, 52.

Van Meegen Wim. "Response On Dmu Rol Secretaresse." Salesiseenvak, 16 mei, 2007. http://www.salesiseenvak.nl/dmu// (accessed 19 januari, 2008).

Van Putten A. MacMillan I. Harvard Business Review, Making real options really work. :, 2004. Quoted in Smith Roger, Applying Options Theories to Technology Management Decisions. : CTOnet, 2004, 1-7. http://www.ctonet.org/documents/OptionsTheories_TechMgt.pdf. (accessed 20 juli, 2008).

Van Riet Gido. Interview by author, 19 maart, 2008. CB&i Lummes, Den Haag.

Van Ruben Callewaert Dave. Een Exploratie van het falen en slagen van ICT-projecten - Toetsing met projectmanagers. Mechelen: Katholieke Hoogeschool Mechelen, 2008. Quoted in Computable, vol. 26, : Computable, 2008 27 juni 2008, 1.

Van Schelven Peter. "Comply or Explain: weg ermee!." IT executive, 16 april, 2008, 35.

Van Spall Mike, Dijkgraaf Wim. Begin bij het begin met SMART requirements. Chaam: Synergio, 2007.

Van Suylekom Dominique. "Onderhoud van automatiseri ngssystemen." Automatie, 7, 2007, 4-6.

Van Zanten W.P.C. Technische hulpmiddelen voor groepsbesluitvorming. Heerlen: Open Universiteit, 2003.

Vartiainen Tero Pirhonen Maritta. "How is Project Success Affected by Replacing the Project Manager?." In Advances in Information Systems Developement- New methods and practice for networked society Volume 2, ed. Magyar Gabor, Knapp Gabor, Wojtkowski et al. : Spinger US, 2007.

Veefkind Menno. ASSESSMENT OF BUSINESS EFFECTIVENESS OF GREEN DESIGN OPTIONS. MUNICH: Delft University of Technology, Sub-faculty of Industrial Design Engineering, AUGUST 24-26 1999. INTERNATIONAL CONFERENCE ON ENGINEERING DESIGN.

Veen G. van der De digitale economie 2007. De Directeur-Generaal van de Statistiek. Heerlen: Centraal Bureau voor de Statistiek, 2008. http://www.cbs.nl/NR/rdonlyres/17750841-7775-4CE7-A122-1BD52991C8C5/0/2007p34pub.pdf. (accessed 25 april, 2008).

Veen Henderikus Cornelis Jozef van der. "Het effect van milieubeleid op locatiebeslissingen van bedrijven : verplaatsen, sluiten, of innoveren?." PhD diss., University of Groningen, Groningen, 2004. http://dissertations.ub.rug.nl/FILES/faculties/ppsw/2004/h.c.j.van.der.veen/10_thesis.pdf. (accessed 26 januari, 2009).

Veenbrink A.R. "Eindgebruiker van procesbesturingsinstallaties heeft recht op een goed basisdocumentatiepakket." Automatie, November, 1996, 302.

Verhage Bronis. Grondslagen van de marketing. Groningen: Wolters Noordhof, 2004.

Vermeulen Alex - System manager Equens. "Kennis en Kunde verdampt." Interview by N.A. Computable (9 november 2007 2007): 6.

Verschuren P. Doorewaard H. Het ontwerpen van een onderzoek. Utrecht: Lemma, 2000.

———. en Doorewaard H. Het ontwerpen van een onderzoek. Utrecht: Lemma, 2000.

Verschuur Jacob. "Ict Barometer Ict Projecten." Ernst & Young, 20 juni, 2007. http://www.ey.nl/download/publicatie/Rapportage_ICT_Barometer_over_ICT_Projecten_20_juni_2007.pdf. (accessed 21 februari, 2008).

———. Trends in ICT 2007. Utrecht: Ermst & Young. Ermst & Young.

 Viskens Patrick. "Dcs Selection Procedures." Control.com, 14 December - 9:53 am, 1999. http://www.control.com/thread/943465141/ (accessed 4 maart, 2009).

Von Neumann John Morgenstern Oscar. Theory of Games and Economic Behavior. New York: Press, Princeton, 1944.

Voser Peter Commerzbank. ABB, 15 september, 2003. http://www02.abb.com/GLOBAL/ABBZH/ABBZH259.NSF/viewunid/695FA3924ADC8190C1256DB80036AB8D/$file/030901+Commerz+final.pdf. (accessed 18 februari, 2008).

Wardhaugh Curtis, pre. Evaluating New

Weber Charles A.,Current John R.  EN Benton  W.C. "Vendor selection criteria and methods." European Journal of Operational Research 50, no. 2-18 (1991): 2-18. http://www.pbsrg.com/overview/downloads/Vendor%20selection%20criteria%20and%20methods_weber.pdf. (accessed 16 februari, 2009).

Webster en Wind. Organizational Buying Behavior. :,, 6. Quoted in Robben Henry Kotler Philips, Geuens Maggie, Marketing management - De Essentie. : Pearson Education Benelux, 2004, 201.

Weill Peter. The relationship between investment in information technology and firm performance: a study of the valve manufacturing sector. Center for Information Systems Research Sloan School of Management Massachusetts Institute of Technology, CISR WP No. 239 / Sloan WP No. 3431. http://dspace.mit.edu/bitstream/handle/1721.1/2413/SWP-3431-26145395-CISR-239.pdf?sequence=1/ (accessed 4 maart, 2009).

———. Do Computers Payoff? A Study of Information Technology Investments and Manufacturing Performance. International Center for Information Technologies.

 Weiss Wim A. Voorproject “Vervanging Valmet en Siemens systemen AKZONOBEL Salt Delfzijl". AKZONOBEL engineering BV, rapport nr. 2.166.122.

Welch M. How will organizations apply the lessons of TCO to reduce equipment life cycle costs?. : GartnerGroup, 1998.

Welschen Ruud. RE: Verzoek om medewerking MBA thesis "Selectie en besluitvormingscriteria bij Process Control Systemen in de procesindustie. E-mail message to author. 9 augustus, 2007.

Westinghousepc. "Emerson’s Plantweb® Architecture With Ovation® Helps Water And Wastewater Facilities Comply With Rigorous Environmental And Financial Reporting Regulations - Press Release." 2 oktober, 2004. http://www.westinghousepc.com/News/pr/pw-waterregs.cfm/ (accessed 23 februari, 2008).

Westra Ronald L. "Inleiding Besliskunde." Universiteit, 2001. http://www.math.unimaas.nl/personal/ronaldw/ILB-syllabus.PDF. (accessed 23 juni, 2008).

Whitt Michael. "Has the system been 'burned in?'." Intech, August, 2007, 94.

Wikipedia. "Fieldbus." 12 januari, 2009. http://en.wikipedia.org/wiki/Fieldbus/ (accessed 18 januari, 2009).

———. "Markov Decision Process." 11 juli, 2008. http://en.wikipedia.org/wiki/Markov_decision_process/ (accessed 13 juli, 2008).

———. "Monte-carlosimulatie." 27 januari, 2009. http://nl.wikipedia.org/wiki/Monte-Carlosimulatie/ (accessed 14-2-2009).

———. "Optimism Bias." 16 juni, 2008. http://en.wikipedia.org/wiki/Optimism_bias/ (accessed 17 juni, 2008).

———. "Realtime." 6 december, 2006. http://nl.wikipedia.org/wiki/Real-time/ (accessed 10 februari, 2008).

———. "Reinforcement Learning." 10 juni, 2008. http://en.wikipedia.org/wiki/Reinforcement_learning/ (accessed 13 juni, 2008).

Wildavsky A. Searching for Safety. New Brunswick: Transaction Publishers, 1988.

Wilipedia. "Ansi/isa-95." 11 februari, 2008. http://nl.wikipedia.org/wiki/ANSI/ISA-95/ (accessed 22 maart, 2008).

———. "Open Standaard." 6 september, 2005. http://nl.wikipedia.org/wiki/Open_standaard/ (accessed 8 april, 2008).

Willcocks L. en  Lester, S. "Ch 4." In  Assessing IT productivity: Any way out of the labyrinth? In  Managing IT as a strategic resource, ed. Willcocks L, D.F. Feeny, en G. Islei (Eds.),, 63-93. London: McGraw-Hill, 1997.

———. en Lester, S, "Ch1," The evaluation and management of information systems investments: From feasibility to routine operations. In Information management: the evaluation of information systems investments, ed.  Willcocks Ed ( London: Chapman & Hall, 1996), 15-36

———. en Lester S. "Ch3." In Evaluating the feasibility of information systems investments: recent UK evidence and new approaches. In Information management: the evaluation of information systems investments, ed.  Willcocks Ed, 49-77.  London: Chapman & Hall, 1994.

Willems Erwin. "Virtualisatie heeft ook schaduwkanten." Computable, 2 mei, 2008, 19.

Wolt Johan. Interview by author, December, 2007. Plant maintenance manager AKZONOBEL MEB.

Woodward D.G. "Life cycle costing - theory, information acquisition and application." International Journal of Project Management 15, no. 6 (1997): 335-344.

———.G. "Life cycle costing - theory, information acquisition and application." International Journal of Project Management 15, no. 5 (1997): 335 - 344.

Wübbenhorst K.L. "Life Cycle Costing for Construction Projects." Long Range Planning 19, no. 4 (1986): 87-97.

———.L. "Life Cycle Costing for Construction Projects." Long Range Planning, 19, no. 4 (1986): 87-97.

www.natuurplanbureau.nl. "Multi-criteria Analyse." The Bride Business Innovators, N/D. http://www.twynstra-thebridge.com/thebridge/Multi-criteria%20analyse.pdf. (accessed 1 februari, 2009).

Yokogawa Electric Corporation. "Yokogawa Annual Report 2006." 2006. http://www.yokogawa.com/pr/pdf/pr-ir-2006annual-en-00.pdf. (accessed 19 februari, 2008).

Yokogawa. "Case Study - Abb (bailey)." 2008. http://www.yokogawa.com/iab/migration/iab-mgr-tech-case03-en.htm. (accessed 20 juli, 2008).

———. "The Vision-21 & Action-21 Corporate Strategy." 2008. http://www.yokogawa.com/pr/Corporate/pr-corp-vision-2006-en.htm. (accessed 24 februari, 2008).

———. 2008. http://www.yokogawa.com/iab/migration/iab-mgr-tech-case03-en.htm. (accessed 19 juli, 2008).

Zeist Bob. Hendriks Paul, Paulussem Robbert. "Het Extended Iso-model Voor Software-productkwaliteit." Serc - Software Engineering Reseach Centre. http://www.serc.nl/index.html?/resources/publicaties/qnt-boek.shtml/ (accessed 19 februari, 2008).

Zhiming Zhang, Jiasu Lei, Ning Cao, Kinman To, Kengpo. Evolution of Supplier Selection Criteria and Methods. Hong Kong: Institute of Textile and Clothing, The Hong Kong Polytechnic University, Hong Kong en School of Economic and Management, Tsinghua University, Bei Jing. The Hong Kong Polytechnic University. http://www.pbsrg.com/overview/downloads/Zhiming%20Zhang_Evolution%20of%20Supplier%20Selection%20Criteria%20and%20Methods.pdf. (accessed 16 februari, 2009).

Zimmermann Hubert. "OSI Reference Model - Rhe ISO Model of Architecture for Open Systems Interconnection." IEEE Transactions on Communications com 28 (April 1980): 425-432.

Zolotavin Andrew. Re: Estimating Remaining life DCS systems. E-mail message to Control Manafacturing Community List, 29 juli, 2008.

Zornio Peter. 2007. Quoted in Boyes Walt, Re: DCS Systems Evaluation email. 24 december 2007: ISA Controls Manufacturing Community List, 2007.

Zuidema Teake. "Intel lanceert Atom." Technisch weekblad, 15 maart, 2008, 3.

———. "Kunstarm van Dean Kamen in bionisch te besturen." Technisch Weekblad, 15 maart, 2008, 5.

 

 

 

When you need specific information please send my a e-mail.

 

Willem.Hazenberg@dcsselect.eu

 

 

18-10-2009            Hit Counter

 

View Willem Hazenberg EUR ING RI's profile on LinkedIn